HCA Healthcare UK - Manchester Central - Manchester

Maryam

I came to the clinic to get medicals completed for a Kuwait visa. Glenn was absolutely amazing in providing all the necessary information. He was very polite, showed he cared and I couldn’t have asked for better service. In clinic, Julie assisted me, she was so friendly and caring, it further enhanced the experience for me. Glenn personally came to say hi too, I left the clinic smiling and mentioning the experience with Glenn and Julie to my friends and family! Dr Antonia (or Andrew I think) did my bloods and his service was great too.

Lee K.

Brought my kid there for their GP service. Lucky enough we were able to reserve a same day slot online after simple registration. The gentleman at reception was kind and helpful. Didn’t have to wait long to see Dr Petreanu. She has given a thorough examination to my kid and answered all the questions we had. Perhaps our worry on the kid’s condition was quite obvious, Dr Petreanu was kind enough to offer a free phone consultation if the situation doesn’t improve after 2 days. Fortunately we didn’t have to call her back. Overall a pretty good experience. A big thanks to Dr Petreanu.

Britney C.

After reading the amount of bad reviews, slating the company for their postal testing, I was really worried as I booked in for an in clinic apt for a PCR swab. I called the helpline and assured me that it wasn't a scam and the test would come back after 48 hrs of being taken. Me and my partner, went to the clinic in Manchester, they were very friendly, efficient and put plenty of safety measures into place. The tests came back by email exactly 48 hours after, and I was over the moon as I had prepared for the worst. We're now finishing off a lovely week in Cyprus and soon to be returning home.

Would definitely recommend getting an in clinic apt though, as I've seen a tad few issues with p&p.

Definitely worth the extra money, and they will help keep your mind at ease.

Muhammad ?. I. I.

They sorted out our kuwait visa medical nice and easily. Appointment booking was straightforward and doctors were nice. However, the referral to the spires Manchester hospital was very unefficient. I've used them 3 times and twice out of the 3 times they didn't communicate well with spires making us wait and having to contact Doctorcall again to put the referral through again

Anubhav N.

I was unsure of what to expect after reading the reviews, but had a very pleasant experience. I needed a COVID test for travel. Yes, it is unnerving to have to pay the entire fee in advance. However, things went smoothly. Upon arrival, I was asked to fill out a form and promptly directed to a waiting area. The doctor (Dr Shelley Wright) called for me within minutes; she explained the swab test and did it without any issues. I was in and out of the clinic within 15 minutes. I got my result back in less than 36 hours, which was a pleasant surprise!
One word of caution--the place can be a bit hard to find. Look for a building roughly opposite Moss Bros. with an intercom at the entrance; they are located on the 5th floor and you have to buzz them to be let in.

Aristotelis M.

I visited the clinic on Friday the 4th of December for a PCR covid test in order to travel abroad. At the beginning i was a bit concerned because of some bad reviews. Although my experience was unexpectedly good. The staff was well organized and polite and I got my results within 30 hours. Well done!!!

safeet T.

Absolutely shambolic. I don't understand how the attending doctor even had a medical practicing licence. Wasted my time and money. They told me back whatever I told them? and then said go to the hospital?
gave me a note to present which was not signed and had a gazillion spelling mistakes. The note literally only had what I told them? just a history without any actualy advice or detail.
Avoid at all cost. This practice should be quality checked by the GMC.

Kayla C.

By far my worst visit to a physician. I don’t know the name of the doctor who examined me but she was extremely rude and made me feel like a job rather than a human. There is the possibility that she was having an extremely difficult day, but it doesn’t excuse her speaking to me like a child, cutting me off, and avoiding eye contact. Following my appointment I went to pick up the (over the counter) medication she advised me to take but quickly found out that it needed a prescription… that she didn’t give me. In the end my issue was never resolved, my time was wasted, and I am now £75 out of pocket