The Fronks Road Family Surgery - Harwich

Address: 77 Fronks Rd, Harwich CO12 3RS, United Kingdom.
Phone: 1255556868.
Website: fronksroadsurgery.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of The Fronks Road Family Surgery

The Fronks Road Family Surgery 77 Fronks Rd, Harwich CO12 3RS, United Kingdom

☎️1255556868

⏰ Open Hours of The Fronks Road Family Surgery

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

The Fronks Road Family Surgery

Located at 77 Fronks Rd, Harwich CO12 3RS, United Kingdom, The Fronks Road Family Surgery is a trusted medical facility offering comprehensive healthcare services to the local community. Established with the aim of providing quality care, this practice has gained recognition for its dedicated team of doctors and support staff.

With a focus on general practice, the surgery offers a wide range of services, including routine check-ups, vaccinations, and chronic disease management. Their commitment to patient-centered care is evident in their approach, ensuring that each individual receives personalized attention and support.

Accessibility is a key aspect of The Fronks Road Family Surgery. The facility boasts a wheelchair-accessible car park, entrance, and toilet, making it convenient for patients with mobility issues. Additionally, the surgery's website, fronksroadsurgery.co.uk, provides essential information and online services, streamlining the patient experience.

One of the standout features of this medical practice is its exceptional customer service. The staff, including receptionists, nurses, and doctors, consistently go above and beyond to assist patients. Their patience, empathy, and dedication to problem-solving have earned them a reputation for providing top-notch care. As one satisfied patient mentioned, 'If you're new in town, I recommend joining this surgery; they have always helped me in anything that is within their power.'

Despite the challenging times, The Fronks Road Family Surgery has continued to excel, demonstrating resilience and adaptability. Patients commend the practice for its ability to maintain high standards of care while navigating the complexities of the healthcare system. As one reviewer stated, 'This surgery has been amazing under difficult times, and I am forever grateful for their support.'

With an average rating of 2.7/5 based on 34 reviews on Google My Business, The Fronks Road Family Surgery is a well-established and respected medical practice in the Harwich area. While there is room for improvement, the dedication of the staff and their commitment to providing quality care make this practice a valuable resource for the community.

Address: 77 Fronks Rd, Harwich CO12 3RS, United Kingdom

Phone: 1255556868

Website: fronksroadsurgery.co.uk

Specialties: General Practice

Other points of interest:

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilet

Opinions: This company has 34 reviews on Google My Business.

Average opinion: 2.7/5

👍 Reviews of The Fronks Road Family Surgery

The Fronks Road Family Surgery - Harwich

Beppe S.

5/5

Staff on phone very kind patience and level 3 customer service skills they go above and beyond help you over the phone and website ! If you new in town I recommend joining this surgery

rikk

5/5

this surgery has always helped me in anything that is in their power .
every employee Nurse , Doctor ,Pharmacy and Receptionist has gone above and beyond what would be expected of them .
Amazing Surgery under difficult times .
Thank you .

rebecca S.

5/5

Just seen for first time a lovely young lady who performed my blood test. I am not the best with blood tests. However, she was very kind, compassionate and understanding. It was over in the blink of an eye! Thank you 😊
Well done Fronks Road 😊

Liam

1/5

Omg!!!!!!!! So we have just moved to harwich from colchester it has taken over 2 weeks to get us registered as a family and not even a phone call to say all done.....each doctors surgery is different with how things are done appointments,medications etc my partner was talking to this rude unhappy miserable receptionist who was just like no other receptionist I have heard,all my partner was asking is things regarding appointments medication and the receptionist had a cheek to say my partner was being rude,I mean what the he'll did I just witness,I will be reporting her she can't be like that no way!!!!!
Beware!!!

Yvette

5/5

My dad, who is 79, was recently admitted to hospital and had a dressing on. He came out on the weekend and needed the dressing changed, the doctors had NO appointments available but they accommodated him that day. The nurses were attentive and very caring. They had to rebook for every 2 days and he had the best care I could ask for. Thank you very much!!!!
My family have never had a negative time and find all the staff friendly and caring.

Joy N.

1/5

I fully appreciate that receptionists are under pressure as we can only book appointments from 8 - 9 but I found the experience very unpleasant today. The receptionist was impolite to say the least. Very unhappy as I've never come across this before at the surgery who have always been very helpful and polite.

Ben H.

1/5

Had to move to this surgery in December

Have never been able to get an appointment, waste of time even trying to phone

No resources at all, whenever we pho e are referred to A&E as can't see a doctor

David B.

2/5

Whilst I fully realise the stress and strain the staff are under, I am beginning to despair with the lack of service that I am getting. Almost impossible to get an appointment to see my GP, but I was happy to be referred to and seen to by the Diabetic Nurse. It would appear that the various practice nurses are, and have been running the Surgery for quite some time now, but not on a doctors salary I may add!
Now it appears that I can’t see or speak to the Nurse as, she is fully booked until sometime in October. Today is the 23 Sep 2022.
What are we as patients supposed to do?