Evolve Psychology Services - Harrogate

Address: Windsor House, Cornwall Rd, Harrogate HG1 2PW, United Kingdom.
Phone: 1423637818.
Website: evolvepsychology.org
Specialties: Psychologist.
Other points of interest: Wheelchair accessible parking lot, Restroom.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Evolve Psychology Services

Evolve Psychology Services Windsor House, Cornwall Rd, Harrogate HG1 2PW, United Kingdom

⏰ Open Hours of Evolve Psychology Services

  • Monday: 10 AM–3 PM
  • Tuesday: 10 AM–3 PM
  • Wednesday: 10 AM–3 PM
  • Thursday: 10 AM–3 PM
  • Friday: 10 AM–3 PM
  • Saturday: Closed
  • Sunday: Closed

Evolve Psychology Services is a well-established psychology practice located at the address Windsor House, Cornwall Rd, Harrogate HG1 2PW, United Kingdom. This professional organization specializes in providing comprehensive psychological services, making them a reliable choice for individuals seeking assistance in this field. The contact number for Evolve Psychology Services is 1423637818, and their website can be accessed at evolvepsychology.org.

Evolve Psychology Services offers a wide range of specialties, with their primary focus being psychology. This means that they have the expertise and experience to address various psychological issues, making them a suitable choice for those in need of professional help. Additionally, the facility boasts convenient wheelchair accessible parking and restroom facilities, ensuring that accessibility is not an issue for their clients.

The company has garnered 8 reviews on Google My Business, which provides potential clients with valuable insights into the quality of service offered by Evolve Psychology Services. With an average opinion rating of 2.8/5, it is evident that the company has some room for improvement in terms of customer satisfaction. However, it is essential to consider that individual experiences may vary, and the company's dedication to providing quality services may outweigh the lower average rating.

👍 Reviews of Evolve Psychology Services

Evolve Psychology Services - Harrogate
Graham F.
5/5

From the start of the NHS referral we were looked after very well. Originally referred through our GP, we were kept up-to-date with every step of the process. Every time we spoke to a member of the Evolve team they were professional, helpful and pleasant. The offices are welcoming and friendly with the calm atmosphere you would hope for. Our interview was relaxed and friendly and really helped us to get the best information from memory so we could answer questions as thoroughly as possible. The interaction with our daughter was made fun and engaging for her. She isn't great at new people but she came away feeling happy! On receiving her diagnosis we were given valuable insights into aspects of ASC and advice on where we could find further support. Very happy parents, thank you Evolve!

Evolve Psychology Services - Harrogate
Stacey C.
5/5

Fantastic service from the Harrogate team using the right to choose. They Made me and my son feel welcome and at ease during a dual assesment online and onsite. Was very understanding and I felt I was listened to in great depth. We was provided with a diagnosis and report to enable school to support my son moving forward.

Evolve Psychology Services - Harrogate
Aprichelle
5/5

Through NHS 'Right to Choose', we came to Evolve Children's Psychology Service for our youngest child who was 7 years old at the time.

Method:
Having previous knowledge surrounding the topic of psychology due to circumstances outside of this experience, I was dubious regarding how they could assess a child so young with meeting the child in person only once.

The Process:
Evolve was INCREDIBLY thorough; yes, much of the work feels like it is placed squarely on the parents, but you know your child best (one would hope), so you are likely the best placed person to answer the big & pressing questions about how your child's symptoms present. If your child attends a mainstream or specialist setting, Evolve liaise with them with your written consent.

Virtually There:
We as parents, had several virtual meetings with professionals. I know a lot of people feel divided about virtual meetings, feeling they're just a 'hangover' from COVID lockdown days. That said, I find that in this circumstance because we are assessing a mental health matter, & doesn't require any physical assessment, the virtual meetings are actually very easy, saving the frustration of driving, finding the place, parking & child care arrangements for siblings.

We both agreed that we felt that our clinicians were very 'switched on' & actually listened to our concerns as parents. It was nice to finally be heard & believed that our youngest child was presenting with 'A, B, and C symptoms', because to that point in time, masking made it difficult for anyone in a professional capacity to assess our child accurately.

Ultimately, the method Evolve implements is brilliant & here's why;

+They gather TONS of information from you;

+ They gather TONS of information from the school (or alternatively, someone else who is close with, or spends a lot of time with your child, ie, karate instructor, swim club instructor etc);

+Evolve spend the better part of a day, armed with all this information in an intensive interaction with the child, from play sessions, to QB testing, with both a SaLT, as well as a clinical child psychologist.

There's a team of 5-8 professionally & highly qualified people who help assess your child.

We could not have felt more secure in the process & method of assessment than the one our child underwent with the team at Evolve.

Diagnosis method:
The individuals who have assessed your child then get together, and have an interdisciplinary meeting to discuss findings, & if there's any further diagnostics information required to meet or decline the DSM-V criteria, which is the "gold standard" in diagnosing a psychiatric disorder or condition.

We came away with a 30 PAGE in- depth assessment from a panel of professionals; we were impressed, & overwhelmed by their depth of insight and thoroughness. It was like we were holding gold in our hands.

Answers:
So now you are finally armed with answers as to what has been plaguing your child.

In the wise words of Bob the Builder... "Can we fix it?" Evolve makes their recommendations in the 30 page bundle. Problem is, Evolve CANNOT do anything further for you as it's beyond their remit under their NHS contract.

Turfed to the Back of the NHS Queue:
So now you go back to your lovely GP with your child's diagnosis', & following NHS procedure if you need medication or any therapies, you must then be referred to your community paediatrics team.

But you're not dealt with by a swifter method just because you've got a diagnosed child now-- you are put at the BACK OF THE QUEUE, behind the throngs of children who still need hearing tests, blood tests, qb tests, & further ed psych assessments, which are also outsourced, so yet another waiting list on top of the one you're currently sat on; last I heard, we have a 2 year wait before they'll address our son's diagnosis, & titrate the medication that would alleviate his symptoms.

Is it worth it?
Yes, absolutely. At least due to Evolve's help, as parents and a family you can move forward with appropriate support at school, or your specialist setting.

5/5 ⭐

Evolve Psychology Services - Harrogate
Julie B.
1/5

I was recommended this company by CAMHS after they suggested I needed an assessment for my daughter but they had a 2 year waiting list. As I was prepared to pay privately I went ahead and completed the initial forms and submitted them by email. Today I realised I needed to change the form I had submitted to include an extra assessment. I telephoned Evolve this afternoon and was spoken to in the rudest manner. I asked about the form change to have the snapped response 'referrals need to come from the GP'. Perhaps the first question from the receptionist should've been "are you a GP referral or private funded". It would've been slightly better if she'd at least said "I'm sorry but..." at the start of her sentence. I explained I was paying myself and was told they hadn't got through the weekend emails yet and hadn't processed my forms. I couldn't change the form until then. Fair enough. I then proceeded to ask a question about the waiting times once I had paid. Again a snapped response of 'well, it's not instant is it'.

I feel the receptionist, Elaine, needs a lesson in customer service. She was rude and discourteous, she has a dreadful telephone manner. I actually asked to be transferred to speak to someone else as I found her manner so rude. I really hope Evolve Psychology record their telephone calls and can play back mine from around 14.35 today. Perhaps they can educate their call handlers on how to speak to customers. Their service costs are in the thousands. But whether I'm paying myself or being referred by my GP, surely we all deserve the same amount of respect. Ask yourselves Evolve, what circumstance are people using your service in the first place Surely we deserve some empathy.

Anyway, I then had a wonderful telephone conversation with a very compassionate company in Leeds who actually did care about my child and my situation. I will be using their service instead.

Evolve Psychology Services - Harrogate
charlotte R.
1/5

Evolve Psychology Services - Harrogate
Debbie M.
1/5

Evolve Psychology Services - Harrogate
SG F.
1/5

Evolve Psychology Services - Harrogate
Kossir Z.
3/5

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