Sheraton Court Care Home - Hartlepool

Okay, here’s a comprehensive overview of Sheraton Court Care Home, presented in a formal and helpful manner, suitable for someone seeking information about this residential care facility:

Sheraton Court Care Home: A Detailed Recommendation

For individuals and families seeking a supportive and comfortable environment for an elderly loved one, Sheraton Court Care Home stands as a highly recommended option. Located at Warren Rd, Hartlepool TS24 9DR, United Kingdom, this establishment offers specialized care within a welcoming and accessible setting. The phone number is 1429277365, and you can find more detailed information, including photos and facility details, on their website: hc-one.co.uk.

Specialties and Services

Sheraton Court operates as both an Old Age Home and an Assisted Living Facility. This dual designation indicates a broad range of services designed to cater to varying levels of need. The facility focuses on providing personalized care, encompassing assistance with daily living activities such as bathing, dressing, and medication management. Residents benefit from a structured daily routine, engaging activities, and a supportive staff dedicated to their well-being. The home is clearly designed with the comfort and dignity of its residents as its primary priority.

Accessibility and Amenities

Sheraton Court has invested considerably in ensuring accessibility for all residents and visitors. Key features include:

• A Wheelchair-Accessible Car Park
• A Wheelchair-Accessible Entrance
• Wheelchair-Accessible Seating throughout communal areas
• Wheelchair-Accessible Toilet Facilities

Beyond accessibility, the home boasts a range of facilities designed to promote resident engagement and comfort. The quality of the rooms and facilities themselves appears to be a significant point of pride, suggesting a commitment to providing a pleasant and stimulating environment.

Positive Reputation & Community Focus

Sheraton Court's reputation is demonstrably positive, as evidenced by the 17 reviews on Google My Business with an Average Opinion of 4.7/5. These reviews consistently highlight the dedication and professionalism of the staff, particularly the manager, Carol, and the administrative team. There’s a strong sense that the staff take a genuine interest in each resident’s individual needs and preferences, fostering a feeling of belonging and security. It appears to be a place where residents feel valued and truly cared for.

Recommended Information for Prospective Residents & Families

We strongly recommend contacting Sheraton Court directly via phone or visiting their website to schedule a tour. It’s advisable to discuss specific care requirements, preferences regarding activities, and any personal needs that should be considered during the admission process. The facility’s commitment to personalized care and accessible facilities suggests it is an excellent choice for those seeking a supportive and dignified residential care solution.

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👍 Reviews of Sheraton Court Care Home

Julie T.

5/5

Could not ask for more, wonderful manager carol, her friendly professional admin team and truly caring staff looking after our mum, who has only recently gone to stay in Sheraton court and already all the staff have taken the time to get to know her and understand what care she requires. Fantastic rooms and facilities.
Every member of staff we have met are exceptional at the care they provide.
A big thank for looking after our special mum xxx

Colin S.

5/5

I would like to say a few words in these unprecedented times, to thank all the staff for their continuing devotion and care to our loved ones. It breaks our heart that we cannot visit our father Brian who suffers from vascular dementia, and has been in the home for over eight years now. He continually tells us how kind the carer’s are , and wonderful the food is. We the family know how patient they have to be with all the problems our father has, but we know he is treated with the dignity he deserves.
I cannot tell you when I received a card yesterday with a picture of my father, smiling and holding a card sending his love to us, I broke down crying. But what a wonderful idea to try and keep us connected, thank you all.
Keep safe as I know the sacrifices you are all taking in looking after our very precious, fathers, mothers, brothers and sisters. THANK YOU 🙏

Ellie R.

3/5

Just mid-range care home. Very warm, bright and welcoming atmosphere. Helpful staff.

Norma I.

4/5

Loverly home. Clean tidy roomy. Good atmosphere. Pleasant helpful staff.

Margaret I.

5/5

Great atmosphere. Clean and well decorated. Food looks good.

Carole A.

5/5

Beautiful place for anyone,s loved ones❤️

IMEI 3.

5/5

Amazing care and fantastic staff

Stuart T.

5/5

Fantastic environment and amazing care