My Homecare (Harrogate) - Knaresborough

Okay, here’s a detailed description of My Homecare (Harrogate), formatted as requested, designed to be helpful and informative for anyone considering their services:

My Homecare (Harrogate): A Comprehensive Overview

For individuals and families seeking reliable and compassionate home health care services in the Harrogate area and beyond, My Homecare stands as a reputable and well-established provider. Located at Business Technology Park, Manse Ln, Knaresborough HG5 8LF, United Kingdom, My Homecare offers a personalized approach to supporting individuals in the comfort and familiarity of their own homes. Their commitment to quality care is reflected in their consistently positive feedback and accessibility.

Contact Information:

• Address: Business Technology Park, Manse Ln, Knaresborough HG5 8LF, United Kingdom
• Phone: 1423797974
• Website: myhomecare.co.uk

Specialties: My Homecare specializes in providing a comprehensive range of home health care services, catering to diverse needs. These services include assistance with personal care, medication management, mobility support, light housekeeping, meal preparation, and companionship. They are particularly adept at supporting individuals recovering from illness or surgery, those with long-term conditions, and older adults requiring assistance with daily living.

Points of Interest: My Homecare demonstrates a commitment to inclusivity by offering wheelchair accessible parking. This thoughtful consideration ensures that individuals with mobility challenges can easily access the facility and receive the care they need.

Customer Feedback: My Homecare has garnered considerable positive attention within the community. Currently, the company has 6 reviews on Google My Business, averaging a highly satisfactory 4.3/5. These reviews consistently highlight the professionalism, empathy, and dedication of the care team. Customers frequently praise the responsiveness of the agency and the thoroughness of the matching process between clients and caregivers.

Recommendation: For anyone seeking reliable and compassionate home care support, My Homecare (Harrogate) is a strong recommendation. Their dedication to individual needs, combined with their accessible facilities and positive customer feedback, positions them as a trusted partner in providing quality care. We encourage prospective clients to visit their website at myhomecare.co.uk to learn more about their services and to contact them directly to discuss their specific requirements.

Contacting them: It’s easy to get in touch. You can dial the phone number 1423797974 or visit their website to request a consultation.

👍 Reviews of My Homecare (Harrogate)

Adrian R.

2/5

The relationship and care started off really well but the company kept taking on more clients than they can reasonably handle especially with carers leaving. As well. As a result, recently visit times shortened versus the allocated times and there were have been a few issues around health and safety resulting in near miss incidents 2hich were raised with management at my first care review meeting but the key action that was going to happen to help alleviate misunderstanding over a piece of equipment never happened. In the first few weeks I would have rated both the company and staff stars and if this review was based on just the carers looking after me in my first 8 weeks it again would be 5 stars would like to call out some superstar carers that have helped me e or outlying, Mandy is an absolute gem and I cannot say a thing wrong about her, Rachel again is another unsung hero whilst Nicole is a genuinely fantastic carer. There are others but these guys have been there the most for e and I will genuinely miss them all as my reason for the negativity in my review has nothing to do with them it’s the powers at be not taking my feedback seriously and then when asked to feedback any issues this was noted at a review but most of the points raised were not resolved hence the poor review as some points were health and safety related
It’s interesting as a large number of the 5 start reviews are from employees and not clients and essentially this IS NOT GLASSDOOR so reviews should be client focused and not for employee satisfaction as that's not what the reviews are for

Sharon M.

5/5

We had My Homecare for my mum after she was discharged from hospital. My mum was very independent before her fall but has been shaken up since, we initially had 6 weeks cover and decided to continue paying the service after the 6 weeks. We are so happy. Nicole and and Emma are so caring and my mum says she would be lost with out them. The price is very reasonable too.

Denise B.

5/5

We are very pleased with the care that Homecare has given us as a family, also to have the contiunity of staff which is very important. A big thank you.

Natalie W.

5/5

Very professional, very committed to both customer and staff welfare and safety. Great team spirit. Can highly recommend on both a professional and personal level.

Debbie L.

5/5

Mary A.

4/5