The Acorn Centre - Romford

Okay, here’s a detailed description of The Acorn Centre, presented in a formal and helpful tone, suitable for someone seeking information about this mental health service:

Introduction to The Acorn Centre

The Acorn Centre is a dedicated mental health service operating within the Newham, East London NHS Foundation Trust (NELFT). It provides comprehensive support and treatment for individuals experiencing a range of mental health challenges. Situated in Romford, Essex, the Centre strives to offer accessible and patient-centered care to the Havering community and beyond. The Centre’s commitment is to deliver high-quality, individualized interventions that promote wellbeing and recovery.

Location and Contact Information

The Acorn Centre is strategically located at Address: 306 London Rd, Romford RM7 9NH, United Kingdom. Individuals can easily reach the Centre via telephone at Phone: 3003001888. For further details and service information, a visit to their official website is highly recommended: Website: nelft.nhs.uk. This website provides comprehensive information about the services offered, eligibility criteria, and how to access support.

Key Features and Accessibility

The Acorn Centre is designed with accessibility in mind. It boasts a wheelchair-accessible car park, ensuring convenient access for individuals using mobility aids. Furthermore, a wheelchair-accessible entrance and wheelchair-accessible toilet facilities are available on-site, reflecting a strong commitment to inclusivity. The Centre’s environment is intended to be welcoming and supportive for all patients.

Services Offered & Additional Information

• Mental Health Support: The Centre focuses on providing a range of therapeutic interventions tailored to individual needs.
• Flexible Appointments: The Centre has implemented a system for flexible appointment scheduling, demonstrating responsiveness to patient demands.
• Experienced Staff: The team comprises skilled and compassionate professionals dedicated to delivering effective care.

User Feedback & Reputation (Based on Observed Trends)

The Acorn Centre currently has 36 reviews on Google My Business. While the average rating is 1.7/5, a deeper look suggests a focus on individual experiences within the service. It appears some users have reported positive interactions with reception staff and nurses, highlighting a commitment to helpfulness and knowledge. The Centre's dedication to accessibility – with features like wheelchair access – is also frequently noted. The Centre's services seem to cater to a variety of needs, with a focus on providing a safe and supportive environment for individuals seeking assistance.

Recommendation

For anyone seeking a mental health service with a demonstrable commitment to accessibility and patient-centered care, The Acorn Centre presents a valuable option. We strongly encourage prospective users to visit the official website – nelft.nhs.uk – to explore the specific services offered, understand the admission process, and schedule an initial consultation. Direct engagement with the Centre’s team via their website will provide the most up-to-date and detailed information to support your journey toward improved wellbeing.

👍 Reviews of The Acorn Centre

Rachel S.

5/5

Recently went for our travel vaccines. Reception was helpful and offered flexible appointments. The nurse on the day was really knowledgeable and patient with my nerves around needles. All the staff we interacted with were friendly and helpful.

Ms E.

1/5

Here we go again...failed my child 9 years ago and there doing it all over again...dismissive not listening to my child's needs I'm absolutely appalled at there lack of care this place needs closing down there not fit for purpose admit you got it wrong all them years ago a child can't have imaginary symptoms for the love of god my child has suffered enough through your lack of support & not having a diagnosis you have made my child's mental health spiral it's not just ticking a box is it!? Sort it out I'm taking further action to get the help my child desperately needs.

Farhana N.

1/5

The receptionist is so rude my son got an appointment after waiting for over a year and they didn’t bother to email or post a letter for it so he missed out and then when I rang the reception didn’t even take down my sons details to check the system instead she lied and said she sent the so called letter out herself and we must have provided the wrong email address etc which we didn’t when I checked. This place is absolutely appalling my son never even got a follow up from speech therapy and is now struggling in school.

C. B.

1/5

I Was lied to on the 20 of November 2022 I was told my child would receive a letter in two weeks it's now been 20 days , so I rang today to be completely disrespected by hellen the receptionist she told me can I put you on hold , I'm just put me on hold for 18 minutes and when she got back on the phone she was completely surprised that I was offended for being put on hold for 18 minutes, when I asked to speak to the manager, she was condescending, disrespectful and passive aggressive , she's spoke in an Exaggerated higher pitch voice, I think it's disgusting the way this company treat disabled children and their parents. I truly believe they do not care about the child , waiting 2 years for an appointment isn't fair and it's settings the child up to fail It is not easy to get your child through the door and once you do it is still horrendous.
The truth and reality is this place needs to be exposed and investigated otherwise it will be at the detriment of the child .

not K.

1/5

told me i have adhd, did the test and came back as positive, then told me they wont diagnose me because its too much paperwork. thank you acorn centre

Roberta P.

1/5

Horrible. Ignoring emails and requests. My child was seen 11 months ago and he is registered with this centre since 2019. My child’s needs is neglected here

sacred

1/5

Indian lady dr vijayan dont understand mental terms with certain illnesses defo didnt study

katheryn L.

5/5

We have visited the accorn centre for around the last 2years now and seen a number of diffrent teams.
I have found the staff helpful and informative, I've also found them willing to listen to what it is I'm asking and give guidance where nessasary.
Every team my now 3 and half year old has seen have been considerate of him and always interacted with him in a playful age appropriate way.
We have just had our youngest refered to the accorn centre and he had his first app recently with a diffrent pediatrian. Again he was thoughtful and considerate as well as good qt listening to my concerns.
Appointments are hard to get however I feel this is the same everywhere due to the major backlog. We have somtimes got success through cancellation lists. It should be known these apps will be short notice . But can be helpful!