Rother House Medical Centre - Stratford-upon-Avon

Overview of Rother House Medical Centre

Situated at Stratford-upon-Avon CV37 6PP, United Kingdom, Rother House Medical Centre stands out as a commendable healthcare facility. Known for its comprehensive approach to medical care, this centre offers a range of services under the banner of Medical Center specialties. For those seeking medical assistance in Stratford-upon-Avon, Rother House Medical Centre is a reliable choice.

Contact Information

The centre is easily reachable via phone at 1789269386. Patients and visitors can also find more detailed information and book appointments through their official website: rotherhouse.org.uk. This platform serves as an essential resource for anyone wishing to learn more about the services offered and the centre's operating hours.

Accessibility and Facilities

Inclusive and considerate of all patients, Rother House Medical Centre boasts several accessibility features. Its entrance, parking lot, and washrooms are all wheelchair-accessible, ensuring that patients with mobility issues have a comfortable experience. These thoughtful amenities reflect the centre's commitment to providing equitable healthcare services.

Patient Reviews and Opinions

The centre's dedication to quality care is evident from the reviews. With 68 reviews on Google My Business, the average opinion leans towards a positive outlook, rated at 3.2/5. Many praise the treatment received as kind and compassionate, highlighting a high level of skill among both the administrative and clinical staff. The atmosphere is described as happy, and the service, both in-person and over the phone, is commended for its excellence.

Recommendations for Prospective Patients

For anyone considering a visit to Rother House Medical Centre, it's beneficial to note its:

- Range of Services: As a comprehensive medical centre, it likely offers a broad spectrum of healthcare services.
- Accessibility: The centre's wheelchair accessibility ensures that patients of all abilities can receive care comfortably.
- Positive Reputation: The overall positive reviews suggest a patient-focused approach to healthcare.

To make an appointment or learn more, directing yourself to their website is a straightforward step. Here, you'll find detailed information about the centre's offerings, which can help in planning your visit.

👍 Reviews of Rother House Medical Centre

Ruth W.

5/5

I can honestly say that I have never had a poor experience at Rother House. Be it my children, my elderly parents, myself or my husband, we have all consistently been treated with kindness, compassion high level of skill in both administrative and clinical respects. There is a happy atmosphere and the service is excellent in person and also on the telephone. Well done and thank you Rother House for showing how it can be done.

Monica M.

5/5

I can not fault the service we have experienced over many years. I just want to say a big thank you to all the staff & in particular Judith & Sally who have looked after me & my elderly parents so well.
Thank you so much for making our lives easier

Patrycja S.

1/5

I am outraged by the behavior of Dr. Samir Khan today in rother house stratford-upon-avon when I came with a 5-year-old child, fever of almost 40 degrees, in the office I gave all the information since when, its start . since Saturday, there have been symptoms and all night my child had a high fever, neither Calpol nor other medications helped that much, they only brought the fever down for 4 hours. Since my child had a very enlarged tonsil, he vomited several times, he could not swallow well or open his mouth well. I heard from the doctor that I should not come with a child who vomits and that such patients are not accepted because the doctor does not want to get infected. My child did not have a virus that causes vomiting but inflammation of the tonsil, which was very red and large. the doctor refused to prescribe antibiotics and further help for my child he sent me home then I went to the reception with the child in my arms barely lying down to ask for a change the doctor was changed and unfortunately I was sent back without antibiotics then I went to the reception again fighting for help for my child who was in a very serious condition asking for a manager of course he did not contact me where in my opinion should have been. explained the situation and not providing help to my child. dr Samir Khan came out with a big smile talking about returning to the office and his words started with listen to me without antibiotics I will also feel better where I still asked for this antibiotic. it does not cost the doctor anything and it will help my child I replied that I know my child like no one else and I know that in such a severe infection he needs antibiotics apart from a large tonsil and fever there is an unpleasant smell from the mouth white tongue no toilet. I still asked for antibiotics. where does the doctor tell me that such a situation where I am at the reception asking for help with a loud voice is not allowed but playing loud music is okay? . I will not leave it like this for not helping my child if the doctor does not want to get infected and accept sick patients then he should not be a doctor I will write everywhere so that such a doctor will suffer the consequences

Stuart K.

5/5

With the NHS generally under so much pressure I could not have been happier with the service you provided today.. thank you! I called in to see if I could get an appointment for my eye infection. Reception staff were very helpful uploading my photo. The duty Doctor called while I was walking my dog and within 30 minutes I was able to pick up my prescription. Brilliant , efficient and friendly Thankyou so much. Stuart

Sam J.

5/5

I’ve always had a very positive experience when dealing with Rother House. I feel that the receptionists get an unnecessary amount of flack when they’re just doing their job, I’ve always found them to be very helpful and friendly on the phone. I’ve been fortunate enough to not wait long for an appointment and the doctors there are all superb.

Chiru A.

5/5

Our experience with this place has always been wonderful, we as a family always came here for anything, months ago, my mom came here because she had back pain, she was given sick note and was always looked after the wonderful doctors, calling to see how is going for her, if it didn't go well, she would get extra few weeks of resting.
Today she got holiday off to be able to fix her dental issues in our country, thank you!

Ruth L.

5/5

I have today had once again a wonderful service from Rother house reception staff. When I hear my friends complain about the practices at their own GP surgeries I realise how fortunate my family and I are. Reception staff are friendly, flexible and go the extra mile to adapt when life isn’t quite as straight forward. In these times with staff resources stretched, my family and I have never not been given appropriate access to a doctor and provided effective treatment or advice. Well done all at Rother House 👏👏👏

Michaela W.

1/5

The harsh tone of the receptionist is upsetting when trying to explain yourself ….they need to remember they are dealing with ill and upset patients not a checkout at aldi