Health On The Hill - Hampton

David T.

This was an exceptionally great service by Nash the accredited technician for micro suction removal in both ears using the Tympa system with a colour hand held screen. This also takes pictures of the wax and the clean ear drum which she showed me, this is much superior compared with other micro suction systems I have used.

Nash took great care in removing all the ear wax, as I have a narrow ear canal in one ear and was completely painless.

I highly recommend this service from Nash at Health on the Hill.

Angela H.

I have been going to this Pharmacy for over 30 years. The service was especially good when Omar was the pharmacist and Jackie was on the counter. The were so pleasant and efficient. Unfortunately, during the last year or so there has been repeated mix-ups with my prescriptions by incompetent staff who either can't find my prescription, which was actually in their drawer though they insisted twice that it was not; they issue items I haven't requested and not the ones that I have asked for; they generally don't seem to be capable of operating any kind of reliable system. Example - I recently ordered one item on prescription and asked my husband to collect for me as I am disabled. I made it clear that I only needed one item and was told it was on a separate batch. My husband went to collect it and he was given a bag containing 2 items, neither of which I needed instead of the item I ordered. This had been issued separately at the same time and was left languishing in the drawer. Surely, they know what rubber bands are? These mistakes are very inconvenient necessitating additional journeys and causing much frustration and annoyance over what should be a very simple matter. Another time I had to get my GP surgery involved to sort out the mess and confusion. When I phoned to complain I was given ridiculous excuses and no apology whatsover. Please Health on the Hill train your staff in customer service and to do their jobs properly. I have never witnessed such a shambles in a High Street Pharmacy in all my life!

Sue C.

They are one of a few chemists that can still deliver for those who can not collect, plus, subject to evaluation, will still make up dosset boxes for prescriptions. Never an issue with parking, despite being in the high street. Friendly, and helpful staff.

Rocio T.

Took my 95 year old mum for a waxing session that turn into 3 attempts. Nash was so patient and understanding with mum who was nervous. She successfully has made mum‘s hearing so much better. Highly recommend her for her professionalism and care.

Linda E.

Pharmacist is shockingly rude and useless! Asked a very simple question only to be shut down and treated as in stupid. Not acceptable on any level. I’ve would advise all to never use this pharmacy!

David C.

Excellent ear wax removal session today with Nash after a very poor experience at Specsavers. She is an expert, very calm and professional. Very happy to recommend her.

Anna V.

Awful service, rude and unprofessional. Came in 10min before closing time, when I paid for items and got my receipt (not itemised) I immediately asked to know the price of one of the items I had just purchased as it wasn't marked. The attendant turned off all the lights and told me they had closed and till was closed. I said I was entitled to know the price and if someone else in the shop would know, she simply ignored me. I was left standing in the dark trying to work out my expenses. Another woman came and told me the same thing. I am disgusted at their attitude. If you are that desperate to go home at 6pm then you should close earlier. I will return for a full refund, then I'll never return again.

Kalila T.

Very helpful and lovely staff. I had my ears treated and the process was easy and painless and they feel so much better now! I would definitely recommend.