Aegis Medical Centre - Basildon

Address: 568 Whitmore Way, Basildon SS14 2ER, United Kingdom.
Phone: 1268532795.
Website: aegismedicalcentre.nhs.uk
Specialties: Medical Center, Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 58 reviews on Google My Business.
Average opinion: 1.8/5.

📌 Location of Aegis Medical Centre

☎️1268532795

⏰ Open Hours of Aegis Medical Centre

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Aegis Medical Centre Overview

Aegis Medical Centre, located at 568 Whitmore Way, Basildon SS14 2ER, United Kingdom, is a reputable medical facility that offers a range of services to cater to the healthcare needs of its patients. The medical center is easily accessible, with a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom available on-site, ensuring that individuals with disabilities can receive the care they need comfortably.

Specialties and Services

The medical center specializes in providing comprehensive healthcare services, including:

Medical Center – Offering a wide range of medical services for individuals of all ages
Medical Clinic – Providing a variety of clinical services to address specific health concerns

Location and Accessibility

Aegis Medical Centre is conveniently situated in Basildon, making it easily accessible for residents in the area. The medical center's commitment to accessibility ensures that patients with mobility issues can easily access the facility and receive the care they require.

Contact Information

For more information or to schedule an appointment, please contact Aegis Medical Centre at Phone: 1268532795 or visit their website at aegismedicalcentre.nhs.uk.

Customer Reviews and Opinions

Aegis Medical Centre has received 58 reviews on Google My Business, with an average rating of 1.8/5. While the reviews indicate room for improvement, it is essential to note that the center has made efforts to address customer concerns and provide better service. One example of excellent customer service can be seen in the following review:

"Thank you Gemma for your help. What great customer service you gave today. You said you'd look into my problem and call back and I was so surprised 2 hours later when you did and reassured me that everything was sorted. Thank you."

It is evident that Aegis Medical Centre is committed to improving its services and addressing customer feedback to provide a better experience for its patients.

Final Recommendation

While Aegis Medical Centre has room for improvement based on customer reviews, it is still a viable option for individuals seeking healthcare services in the Basildon area. The medical center's commitment to accessibility and its range of specialties make it a suitable choice for patients with various health concerns. We recommend contacting Aegis Medical Centre directly through their website or phone number to learn more about their services and schedule an appointment.

👍 Reviews of Aegis Medical Centre

Joanna G.

5/5

Thank you Gemma for your help. What great customer service you gave today. You said you'd look into my problem and call back and I was so surprised 2 hours later when you did and reassured me that everything was sorted. Thank you.

Charlotte E.

1/5

Would have given 0 if possible.
Today I called for a appointment for my not even 7 month old to be told by the newer receptionist there is no appointments for today I cannot book for tomorrow but I can book for 3-4 weeks time? Helpful! So we call 111 who says we are referring you they HAVE to see you today to call back to be told by another rude receptionist that they actually have NO doctors in... at a doctors surgery.
2 months ago I saw the doctor who said I had a infection. Not even 24 hours later I was admitted to hospital with sepsis. I have been prescribed penicillin which on my notes it clear states I'm ALLERGIC to it! Disgrace!

claire M.

5/5

I have been with this Surgery for 16 years. Never had a problem, all the staff there are polite, professional and caring. I appreciate the pressure they are under and yet they still kind!

Take time out of your day to be kind to them.

Molly J.

1/5

Absolutely disgusted by this surgery, have been in 3 times to make sure my important prescription was ordered and going through, to be told it has gone through. Went to pharmacy today and was told it had not been ordered!

Best thing this surgery could do for people is close down!

Hayley F.

1/5

Phoned the Doctors and I was placed in the queue with 10 people in front of me, 44 minutes went by and the phone finally started ringing, however waited 15 minutes and still no answer.

I ended the call and phoned back, I was in the queue again with another 10 people in front of me and didn’t get through until 20 minutes in, then someone answered.

Overall I waited more than an hour just to get through and request a letter. This is not acceptable service.

Cath G.

4/5

I just want to say a big thank you to the nurses that have been providing me with excellent care, firstly to Barbara and then to Marion and Nancy who are always extremely professional caring and kind. They show great skill and knowledge in administering the necessary blood tests and injections that I have had to have recently. I have been a patient at the surgery for many years and once you actually get through, which can be a challenge at times.
The Dr's but especially the Nurses are always lovely they work extremely hard in a demanding healthcare service within the NHS. Thank you.

Becky C.

1/5

Appalling. You can never get an appointment, reception staff never want to help and they've failed to process my prescription twice now, leaving me 1.5 weeks without my medication. They're constantly advertising for new patients but can't even look after the ones they already have. Nurse Marion is excellent and deserves every praise, but the same can't be said for anyone else at the practice.

Natasha L.

1/5

From 8 to 9 am 2 days in a row trying to get appointment with for my little son who got extremely high temperature and seizures! Line was always busy and then no appointments left! Terrible! Doctors still consulting on the phone. Just lazy and have good lifestyle prescribe stuff not even swing the patient! Only Marium is lovely nurse that work hard and caring