Quayside House - Oldbury

Quayside House, located at Address: Black Country Partnership NHS Trust, Quayside House, Rounds Green Rd, Oldbury B69 2RD, United Kingdom, is a public medical center that offers a range of healthcare services. The facility can be contacted via phone at 121 543 4000.

Quayside House specializes in providing comprehensive medical care to patients in the area. Some key features of the center include wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restrooms. Additionally, there is a restroom available for visitors.

Upon conducting a search on Google My Business, it has been found that this company has received 18 reviews from customers. The average rating for Quayside House is 2.4 out of 5 stars, indicating that there may be room for improvement in terms of customer satisfaction.

For individuals seeking medical services in the Oldbury area, Quayside House offers a convenient location with a range of amenities to accommodate various needs. However, potential visitors should be aware of the center's current average rating before making a decision to visit.

👍 Reviews of Quayside House

Lilly C.

1/5

AVOID AT ALL COSTS!!! They don't listen to anything you say they are extremely rude and shout at you and all they do is repeat what you say, I told them my depression is turning into anger and they said that is impossible because they are two different feelings which made me depressed therefore making me angry and walked out on me asking me to leave while I was crying my eyes out and said I am too emotionally unstable rather than offering support. I'm not racist but most of them aren't English and can't even understand what you're saying and and shout at you at your own homes making you feel worse than you did before. I genuinely don't think they're qualified mental health doctors there.

elizabeth’s C.

1/5

In a check up phone call I had today, I was explaining my anxiety triggers to the operator (having to sit down for long periods of time in formal settings and confined spaces) I was told I will have to find ways to just AVOID sitting down for long periods of time and being in confined spaces. I then questioned the operator that I am a university student so it is necessary on a daily basis for me to sit down for long periods of time in formal settings and be in confined spaces? and will be in pretty much whichever career path i go down? Anyone with any basic knowledge of anxiety will know that further avoidance behaviour around the phobia will only strengthen the phobia? I understand it is not necessary for workers conducting quick check up calls to have degrees or significant education in their field, but a bit of basic knowledge is necessary. I actually couldnt believe she said that multiple times.

Robert C.

1/5

Bad services they don't care about people with mental heath issues and people with learning needs babe

Osana N.

1/5

The mental health care in this area is absolutely appalling. Useless team, don't know how to handle referrals. Send someone with severe social anxiety to endless groups. People are screaming out for help and you are doing next to nothing to deal with them properly. Absolute joke!

Daniel C.

1/5

The Mental Health crisis team was contacted, but never contacted me or turmed up to help me in my time of crisis that day to this day. don't know the point of the Crisis and if there is really a Crisis team?.

Linda T.

1/5

This place is a joke given someone else depot sent to have bloods at sandwell returned expecting to be given my next depot and was left waiting 45 minutes in waiting room to be told I couldn't have my depot because bloods not returned. This should not happen it seems my mental health not of importance

Alison C.

5/5

Am receiving great support & care from the staff at quayside House. It has taken a long time from referral, but the support now is great

Mike T.

1/5

After contacting this place today 2nd November 2023 I think they are very Rube ask talk key worker as had no contact 3 2 month they put phone down forget it I won't be phoning back very Rube 1 out 10