Hamble Sports Complex - Southampton

Stacey M.

Lovely gym feel very comfortable here.
Racheal who PTs my disabled daughter and has a great bond with her is so kind and will give anybody her time (if not busy working) Jack and now Jemma who I I’ve known for many years are lovely always friendly, a real asset to the gym. Unsure why so many complaints about parking as there are practically signs everywhere, outside,inside……just everywhere. I like the fact that you can come in train in peace, other members are always polite and have come to know some familiar faces I love it!! Thank you 🙏🏼

caterham777

Popped in for a coffee from the takeaway van parked by the main reception. Had an amazing coffee and a lovely chocolate shortcake. Unfortunately the sweetness soon turned bitterness when I received a parking fine for £100.
Apparently with the new all singing all dancing (but poorly publicised) ANPR parking system, it now costs £100 to wait the 12 minutes it takes to get your flat white. Everyone Active are definitely on a winner with this one!

Shane C.

Great gym facilities, all equipment needed is available. Easy to park and access the facility. Been using the gym for about 8 months now and have had no issues.

Ronald E.

Massive car park, almost always full.
Been coming here for 3 months to use the showers after work, as I live in my van. NEVER had a hot shower. Constantly broken. Place is run down. Find somewhere else.

Joaquin J.

You really need to do something with that parking system, it's ridiculous that they are prosecuting me to pay 200£ for parking 1 hour twice from September, The parking is dark, I couldn't even see any advice. It's a disgusting behaviour from this mafia. Please do something to protect your users!!

Stu W.

Antiquated changing rooms, terrible customer service and they fine you now for parking without informing you. Terrible

Christopher F.

Delivered a cake to a function and received a £60 parking fine. I was there for 20 mins.

Emily W.

So first off, I am reviewing as gym user. I can’t speak for the swimming/leisure centre parts of the complex but I have been using the gym around 5 times a week for the last 3 years.

This is quite possibly the worst gym I have ever been to. And if it was not for the fact that the area is extremely sparse for other options, I would absolutely not go. I travel the extra to go to Holly Hill or The Gym in Thornhill when I have the time.

This gym for some reason seems riddled with classes of school children during the day times. They have a teacher with them but usually the teacher just chats with the PT it sits on their laptop and doesn’t discourage the children from getting in the way of paying customers.

You also have to share the car park with school drop off/pick up. Meaning, if you wish to go between 8am-9:30pm or 2:30pm-4pm you will have to battle your way out of the car park and sit in 30 minutes of traffic to get out. It’s absolutely ridiculous that a school takes priority over PAYING customers.

The equipment is dirty and old. And - this is important - the recent “refurbishment” that took place actually wasn’t a refurbishment. They have taken the OLD EQUIPMENT from Holly Hill and placed it in Hamble. And how do I know this? Because I RECOGNISE THE DAMAGE on the “new” kit. The left stairmaster, for example, I have spent hours using at Holly Hill. I know what cracks and scuffs and ingrained marks it had at Holly Hill. It’s the same stairmaster.

The “new” treadmills are already playing up, as they did at Holly Hill, and I’m always seeing PTs crouched behind them unplugging them from the mains and trying to reset them.

They are missing the basics (if you hunt high and low you may be lucky enough to find 3 clips for the cable machines. 3 clips between 6 cables? Do the math.).

Why are you charging nearly £40 a month for users to get given dirty and damaged second hand kit?

Why are you charging users to share with classes of school children and why are the children doing their gym classes in a public gym?

Why did you think putting a wall with fake grass on it would stop us from noticing how sad this place is?