The Willows Care Home - Milton Keynes

Overview of The Willows Care Home

The Willows Care Home, located at Care Home, The Willows, Heathercroft, Great Linford, Milton Keynes MK14 5EG, United Kingdom, stands out as a reputable and compassionate facility catering to a variety of care needs. With a phone number conveniently available at 1908679505, potential residents and their families can easily reach out for assistance or inquiries. The home is recognized for its comprehensive services, including Nursing home, Assisted living facility, Retirement community, Retirement home, Aged care, and Sheltered housing, making it a versatile choice for different stages and needs of elder care.

Key Features and Accessibility

Designed with the comfort and accessibility of its residents in mind, The Willows Care Home boasts a wheelchair accessible entrance and parking lot, ensuring that mobility challenges do not hinder access to care and companionship. This inclusive approach is further emphasized by its classification as being LGBTQ+ friendly and offering a safe space for transgender individuals, reflecting a commitment to diversity and respect.

Information for Prospective Visitors and Residents

• Address: Care Home, The Willows, Heathercroft, Great Linford, Milton Keynes MK14 5EG, UK
• Phone: 1908679505
• Website: excelcareholdings.com - For more detailed information and to explore the services offered.

Opinions and Reviews

The Willows Care Home has garnered a commendable reputation with 22 reviews on Google My Business, boasting an average opinion of 4.4/5. Testimonials reflect a warm and inviting atmosphere, highlighted by staff members who are attentive and welcoming. Residents and their families frequently express gratitude for the attentive care and the friendly environment that makes daily living feel like being part of a community.

Recommendation

If you're considering care options for a loved one or are looking to explore your own elderly care needs, The Willows Care Home presents a compelling choice. Its commitment to providing high-quality care in a comfortable, inclusive setting is evident from the glowing reviews and its diverse range of services. To learn more about how The Willows can support your loved one or to schedule a visit, we recommend reaching out directly through their website excelcareholdings.com. Here, you'll find detailed information about their services, policies, and the opportunity to ask questions directly, ensuring you make an informed decision. The compassionate staff at The Willows Care Home are ready to assist you in finding peace of mind for both you and your loved one.

👍 Reviews of The Willows Care Home

Ted J.

5/5

Staff are exceptional here. Everyone says hello and smiles. It's like a friendly environment. My Dad is really taken care of. It can't be easy at all and I'm grateful there are people willing to do this caring profession.

Dilini S. H.

5/5

I’m incredibly proud to be a part of the team at Willows. The combination of excellent management, a strong focus on person-centred care, and a warm welcoming atmosphere makes it an exceptional place to work and live. Specially the management is truly outstanding. They are not only professional but also deeply committed to maintaining a high standard of care for residents. Their leadership creates a positive and collaborative work environment, making it pleasure to come to work everyday. We strive to tailor our services to meet the unique needs of each resident ensuring they feel respected, valued and comfortable. I would highly recommend the Willows to anyone seeking a caring and supportive environment for their loved ones.

Sarah

5/5

My grandmother spent her last days at The Willows Care Home. She was well care for and the staff did their best to ensure that she was comfortable. They kept me informed of her progress and I cannot thank them enough for their kindness and care.

Nnenna C.

5/5

A very serene place for both the residents and staff. The team work between Management and their staff towards providing a quality care to it's residents is of utmost priority. I enjoy every bit of being a staff of The willows

sameena B.

5/5

Amazing caring, friendly and professional care home.. always make you feel welcome and residents are treated with so much love and care.. Suzanne is amazing in admin.. and they never are never short and coffee and cake

CELIA H.

5/5

A lovely super bright home with so much going on. Music playing, residents dancing and enjoying the Christmas light switch on with mulled wine and mince pies. Great team spirit.

Terri O.

5/5

I visited the home recently to visit a relative. I was met in reception by people laughing and having afternoon tea. All the residents were stroking pets and having such a great afternoon. There was Irish music playing and staff and residents were clearly having a ball. Unfortunately my relative was too poorly to be involved in this but it was so refreshing to see.

Karen W. (.

1/5

The care my mum received at this care home was disgusting. Mum is unable to feed herself or drink without assistance following the stroke and bleeding on the brain. They didn’t care for her as they should have. Never gave her water, lead to her being dehydrated, didn’t give her enough food, she had malnutrition. Didn’t listen to the family when we told them she wasn’t well. GP came 6 days ago and called an ambulance. She is still in hospital. 4 safeguarding orders in place. I submitted one so did the paramedics that took her to hospital. The Ward doctor also submitted a safeguarding order, most importantly so did one of the care home staff. This place needs to be investigated throughly. There are many more patients in there not getting the care they need.
High turnover of staff, not qualified to look after stroke patients. Too many changes of management that have no idea how to run a care home!