Bridge and Monkseaton Medical Practice - Whitley Bay

Bridge and Monkseaton Medical Practice

Located at Cauldwell Ave, Whitley Bay NE25 9PH, Bridge and Monkseaton Medical Practice is a public medical center offering a range of healthcare services to the local community. With a focus on providing high-quality care, the practice is committed to ensuring the well-being of its patients.

Specialties and Services

Specialties: Public Medical Centre - Bridge and Monkseaton Medical Practice provides comprehensive medical services, including general practitioner consultations, nurse appointments, and health screenings. The practice ensures that patients receive personalized care tailored to their individual needs.

Other Points of Interest

• Wheelchair-accessible car park - The medical practice offers a wheelchair-accessible car park, making it easier for patients with mobility issues to access the facility.
• Wheelchair-accessible entrance - Patients can easily enter the building without any barriers, thanks to the wheelchair-accessible entrance.
• Wheelchair-accessible toilet - The practice provides a wheelchair-accessible toilet to cater to the needs of patients with mobility concerns.
• Toilet - In addition to the wheelchair-accessible toilet, there are other toilets available for patients and visitors.

Opinions and Reviews

This company has garnered 43 reviews on Google My Business, with an average rating of 3.5/5 stars. Many patients appreciate the compassionate and caring attitude of the staff, as well as the comprehensive range of services offered. One patient expressed gratitude for the outstanding care received during the pandemic and praised the online consultation option for minor issues. Another patient highlighted the great range of doctors, nurses, and support staff, emphasizing the good help and advice they receive at the practice.

Despite the positive feedback, some patients have mentioned room for improvement, particularly in terms of appointment scheduling and communication. However, the overall sentiment remains positive, with many patients expressing satisfaction with the care and services provided by Bridge and Monkseaton Medical Practice.

Recommendation

If you are in search of a reliable and comprehensive medical practice, Bridge and Monkseaton Medical Practice is a great option. Their wheelchair-accessible facilities ensure that patients with mobility issues can easily access the services they need. With a range of specialties and a dedication to patient care, this practice is well-equipped to meet the healthcare needs of the local community.

We highly recommend visiting their website to learn more about their services and to book an appointment. You can also reach them by phone at 01912521616. Don't hesitate to contact Bridge and Monkseaton Medical Practice for all your healthcare needs.

👍 Reviews of Bridge and Monkseaton Medical Practice

Norma-Jean R.

5/5

I want to say a huge thank you to all of the staff from the receptionists to the GP's for all of their care and compassion received throughout the pandemic until now. My whole family including my two younger boys have received outstanding care from the practice. We have all had referrals when required, and I love the online consultations for minor issues. I feel very reassured to have such wonderful and compassionate GPs. Thank you Monkseaton Medical Centre.

Angie A.

5/5

A great range of doctors nurses and support staff here. I always receive good help and advice

bob A.

5/5

Just transferred from Beaumont park where I wad told 2 month wait to see a doctor. Receptionist said take it or leave it. Not only but nurse staff gave completely wrong diagnosis ended up in Cramlington next day. Found Monkseaton to be outstanding

Scott G.

1/5

Since the merge with another surgery, this place has fallen off a cliff. Difficult to get parked because it's so busy, consistent 40 minute wait times after your appointment time and generally just not a nice place to be when you're feeling unwell.

David S.

5/5

Came here for my diabetic eye test, thought the GP surgery was canny and the staff friendly.

Charlotte C.

1/5

Absolutely shocked and appalled by the service today. Cancelling my appointment after a two week wait for a much needed injection less than 2 hours before the appointment. I'm sure the fact that the nurse had left the practice was known before 1 o clock in the afternoon. As someone that doesn't frequent the gp that often it would have been nice to have felt that the surgery would support my medical needs. I only have to wait another week and a half. Merry Christmas to you all. I will be spending mine on my knees.

Dawn S.

5/5

Fantastic surgery with amazing staff. Had my Covid booster today. The clinic ran like clockwork. Well done to all involved. Sorry I didn't get the staff names today, but I did tell them I'd be leaving a good review. I'm very grateful for all you do.

Alex M.

1/5

Very poor service from the reception and admin staff. They could do with some training in basic politeness and manners.

When you are in need of the services of the doctor it is difficult to speak with anyone. Constantly engaged and with crackly phone lines. Often after waiting on hold the reception staff can't hear you once they answer.

We have been messed around with changing our childrens appointments at short notice. I had a scan at the hospital and all the results are missing, hospital are saying the results have been sent but the surgery staff are highly reluctant to investigate the whereabouts.

Overall it is a bit of a shambles.