Coquet Medical Group - Morpeth

About Coquet Medical Group

Located at Hadston Rd, Hadston, Morpeth NE65 9SF, Coquet Medical Group stands as a significant healthcare provider in the region. With a phone number 01670760229 readily available, patients can easily reach out for medical assistance. The group specializes in Doctor services, indicating a focus on primary healthcare and possibly consultations with medical professionals.

Facilities and Accessibility

Coquet Medical Group prides itself on its wheelchair-accessible facilities. Patients who require mobility aids can rest assured that the car park, entrance, and toilet are all accessible, ensuring that everyone can receive the care they need without barriers.

Patient Reviews and Ratings

The medical group has garnered attention with 14 reviews on Google My Business, which, when considered, gives a glimpse into the quality of service offered. The average opinion is a solid 3.3/5, suggesting a generally positive experience among patients. Notable mentions include a heartfelt review praising a doctor by the name of Ruth for her kindness and dedication to patient care, highlighting the personal touch and care provided by the medical staff.

Key Features and Recommendations

• Location: Coquet Medical Group is conveniently situated in Hadston, making it easily reachable for many locals and visitors alike.
• Accessibility: The venue's commitment to accessibility is commendable, ensuring comfort and ease of service for patients with mobility needs.
• Doctor Specialization: The focus on doctor services indicates a professional and reliable approach to healthcare.
• Online Presence: With a professional website at coquetmedicalgroup.co.uk, potential patients can find detailed information about services, hours, and how to book an appointment.

Recommendation for Prospective Patients

For anyone in need of medical consultation or assistance, Coquet Medical Group presents a welcoming and accessible option. Given the average satisfaction rating and the personal touch highlighted in patient reviews, it's clear that the group values its patients deeply. To schedule an appointment or learn more about their services, visiting their website (coquetmedicalgroup.co.uk) is highly recommended. Don't hesitate to reach out via their phone number or through their website - your health and comfort are their top priorities. Experience the care and professionalism that Coquet Medical Group offers, and perhaps, as one reviewer suggested, benefit from the exceptional care provided by doctors like Ruth.

👍 Reviews of Coquet Medical Group

NatureChannel

5/5

Doctor Ruth is the best. So a nice Lady. Always ask for her when making an appointment. She cares about Patients. Lovely Lady. Thank you

Joanne S.

1/5

What do you have to do to even speak to a doctor, never mind see a doctor face to face!! So disappointed in this service! It's really not fit for practice! Once you do eventually get to see a professional the service is on a whole ok, with the exception of a few of the team. Then you get told, send an email if you aren't happy. What's the point, nothing will change. No wonder there is no option to comment on the majority of FB posts! 8 o'clock call, 33 in the queue!! Oh but I can call back tomorrow or wait 2 weeks for an appointment. Shocking!

Gwen M.

4/5

On Friday 31st March I succumbed to a very painful and extensive attack of shingles . At 85 I am not an early riser so when my daughter rang for an appointment there were none left . However the reception staff were brilliant and with what must have been considerable effort they rang back with an emergency slot. I attended the surgery unwashed,half dressed and with a very bad hair day!I was treated with extreme courtesy and patience by Dr Ruth Gertig who took care to explain every step of the treatment in spite of the fact that her schedule was crammed. So in this era of complain, complain( I am guilty of this myself )may I just offer my sincere thanks to the Reception staff and Dr Gertig who saved me from a weekend in hospital corridors .

Andrew L.

5/5

No issues ever. Same day appointments. Well, I get them

Rob C.

5/5

With all surgeries your first contact is with reception. Sometimes this is where many people have a problem. There isn't one here. The reception teams are very good, and will do their best to assist you.
The waiting area is very pleasant with toilet facilities which are spotlessly clean. The Doctors are all very good, and in my experience first class. Please bear in mind though that this is my opinion as a patient and I'm not in any way medically competent, however.

judith R.

2/5

What has happened to this previously efficient practice? Ring at 8am get through if you are lucky @ 9;50 , to be told no appointments left ,ring again next day same again. While in terrible pain and trying to get a non repeat prescription. Referred to " pharmacy team" two days later a query from said team, still no prescription, now running out of medication. Next day another query from pharmacy team all through receptionist, not direct to me. Told they will text me when available able. So from Monday through to Friday no prescription. Get a text message Friday tea time going to doctor for signing. I am now out of said medication and it is a drug that must not be stopped abruptly, attend chemist Saturday and Sunday still no prescription, now without medication on Monday for third day and in severe pain. Is this just incompitance or the undermining of the practice/ health services to justify privatisation? All I know is I am still waiting and in pain!!!

Rachel F.

1/5

Phoned up to get emergency appointment as was worried about my 1 year old child having a consistant rash. Told no appointments available didn't ask the age of my child or there name or any details on the matter. Just said to ring 111 or at 8am in morning. My partner decided to take her to the receptionist and was given an emergency appointment straight away after being told on phone there was none.

Christakis C.

1/5

This practice is absolutely shocking, no thought whatsoever about the patient, staff are rude, and a disgrace to the NHS.