Guildowns Group Practice - Guildford

Guildowns Group Practice Overview

Located at 91 Wodeland Ave, Guildford GU2 4YP, United Kingdom, Guildowns Group Practice stands out as a vital medical clinic serving the local community. With a phone number 1483409309, potential patients can easily reach out for appointments or inquiries. The clinic's presence is further highlighted by its professional website guildowns.nhs.uk, which provides comprehensive information about their services and operations.

Key Features:
- Specialties: Guildowns Group Practice specializes in providing a full range of medical services, ensuring that patients receive expert care for their health concerns.
- Accessibility: Recognizing the importance of inclusivity, the clinic offers wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, making healthcare accessible to everyone, including those with mobility issues.
- Additional Amenities: The clinic has a well-equipped bathroom, ensuring that all patients' needs are met with dignity and respect.
- Reviews: The practice has garnered attention with 48 reviews on Google My Business, offering a glimpse into the experiences of their patients.

Average Opinion: Despite the variety of feedback, the average opinion scores a modest 2.5/5. This indicates that while there are positive aspects of the clinic's service, there may also be areas for improvement. It's advisable for prospective patients to read through the reviews to form a balanced understanding of what to expect.

For anyone considering visiting Guildowns Group Practice, it's crucial to have a clear understanding of what to expect. The clinic's commitment to accessibility and its range of medical services are commendable. However, the average patient satisfaction score suggests that there might be some aspects of the service that could be enhanced. We recommend diving into the patient reviews on their website to get a more nuanced view before planning a visit.

To connect with Guildowns Group Practice, patients can easily visit their professional website guildowns.nhs.uk. Here, they can find detailed information about services, book appointments, and more. This direct connection not only helps in managing health better but also allows for a more personalized healthcare experience.

👍 Reviews of Guildowns Group Practice

Ruth R.

3/5

Very happy with the Stoughton Road surgery, especially the medical staff and I always have been - since 1996. The Wodeland Avenue receptionist was very dismissive today with a stock response of "online form" to every query. The new online forms for booking appointments are too complicated - my 80-year-old dad would struggle. It's a great idea for triage appointments where photos can be added but when you have been told to book an appointment after a scan and the system doesn't allow you to book routine appointments, it's ridiculous. And giving 4-hour time slots for telephone consultations is too broad - a bit like waiting in all day for a delivery. I went into Stoughton Road surgery and the very helpful receptionist gave me exactly what I needed.

Steve &. E.

1/5

Been part of this practice almost 30 years! it's never been this bad especially with their latest on-line contact.
Daughter contacted via on-line at 8am, received a text back at 8.30am saying that a telephone call has been booked for 2.30pm!!
Complaints are not addressed well and the practice manager just deflects any complaints, no apologise or anything.
The whole new system is a total shambles

Iris

1/5

Dr N M is one of the most dismissive doctors I have ever met. 4 days after a phone call with her not even a face to face, my son is still going down hill. Now I'll admit this surgery does have some truly AMAZING doctors, Lenus and Dr Lloyd are honestly perfect, truly amazing doctors. But my experience of Dr NM is so bad that I'm seriously considering changing surgery.

Lima B.

1/5

Trying to book an appointment or even speak to someone at this GP practice has been a nightmare. It's like a never-ending loop of phone calls and links that lead nowhere. The staff seem unable to assist in making the process any easier. It shouldn't be this difficult to access basic healthcare. Hopefully, they can improve their appointment booking system soon.

Sylwia S.

1/5

Mohammed H advised my partner to go to the pharmacy. What a helpful GP...
My partner has a temperature, swollen red eyes with discharge that he can barely open, pressure in his head (so he feels like he has a balloon in his head that is about to burst), sharp earache. When he moves his head, he feels like he is falling down. He also has a cough, sore throat, and other flu-like symptoms... The GP didn't even bother to call back.
This is all we deserve after paying National Insurance! It is unacceptable!

P R.

1/5

If I could put -10 I would put it….. they play with the baby’s health… I was so responsible to book my baby 8 and 12 vaccinations and they have been cancel it twice…. With a difference of 1 month to have the next appointment again…. So why specify weeks vaccinations if the GP doesn’t care and play with the health… in my case I needed to travel to my Country which is a big risk and it was important to have all the vaccination now I need to see what I will do? It is unfair….

Johanna J.

1/5

The medical team seem to have no idea of complex health issues and those who answer calls have no way of escalating concerns unless a patient is showing signs of a stroke or heart attack. Obvious that those responsible for triage do not read patients notes or follow national care guidelines for certain conditions. Everything crossed tonight that their negligence does not result in an emergency hospital admission.

margie D.

1/5

Booked appointment unfortunately they canceled and booked another appointment for a week then nothing happened they wasted my 2 weeks waiting