Ombersley Medical Centre - Worcester

Ombersley Medical Centre: A Comprehensive Overview

Address: Main Road, Ombersley, Worcester WR9 0EL

Phone: 01905622900

Website: ombersleymedicalcentre.co.uk

SPECIALTIES AND SERVICES

Ombersley Medical Centre specializes in providing high-quality medical care to its patients. The clinic offers a range of services, including general consultations, health screenings, and vaccinations. The dedicated team of doctors and staff at this medical center are committed to delivering compassionate and efficient care to all their patients.

ACCESSIBILITY FEATURES

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet facilities

REVIEWS AND OPINIONS

Ombersley Medical Centre has received 38 reviews on Google My Business, with an average rating of 3.5/5 stars. Patients appreciate the clinic's convenient appointment system, friendly staff, and timely care. The center also demonstrates a commitment to addressing any concerns or complaints in a swift and professional manner, as evidenced by the experience of one patient who had a negative encounter with a temporary doctor.

"I use the NHS app, and there are always plenty of appointments available. I am always seen on time, and the doctors and staff are all patient and friendly. I was not happy with the way I was treated by one temporary cover doctor some time ago, so I complained, and it was dealt with swiftly and professionally. Great service, thank you"

RECOMMENDATION

For those seeking a reliable and accessible medical center in the Ombersley area, Ombersley Medical Centre is an excellent choice. With a range of services, a commitment to patient care, and wheelchair accessibility features, this clinic ensures that patients receive the attention and treatment they need. Don't hesitate to visit their website or call their phone number to schedule an appointment or learn more about their services.

Experience the difference at Ombersley Medical Centre today

👍 Reviews of Ombersley Medical Centre

Mulv

5/5

I use the NHS app, there are always plenty of appointments available. Always seen on time. Doctors and staff are all patient and friendly. I was not happy with the way I was treated by one temporary cover doctor some time ago so I complained and it was dealt with swiftly and professionally. Great service thank you.

Zoe R.

1/5

I am absolutely disgusted with this practice from withholding vital medical treatment when a highly trained consultant has actually written to said surgery to advice that they do administer.
Couldn’t get hold of the practice manager as every time there is a problem she is conveniently in a meeting.
Completely disgusted at the waste in resources by having to contact an ambulance when the medical treatment needed is literally 2 minutes away. If I could give no stars I would.

Simon H.

5/5

Excellent service. can always speak to reception and get an appointment. Seems well organised and doctors, nurses and staff friendly and helpful. Exceptional compared to Health service generally!

Dawn D.

4/5

Been at this doctors for a few years now all very great and helpful on site pharmacist is good too

Ruby M.

5/5

I called the surgery Monday morning, secured an appointment that same morning. GP referred me for blood tests and scan both of which were done on premises today and it’s still only Tuesday! Amazing response time. Thank you.

Katy W.

1/5

If your thinking of using this doctors, stay well clear. I thought I was doing the right thing by moving over to this practice. How wrong was i.. Having suffered chronic pain now for the last 5 years, which has had a massive impact on my mental health. Recently have felt like I can’t take much more, so booked in with a doctor I don’t normally see, Dr ogo uzuzie, it’s been a few days since I’ve seen her, and I can honestly say I’m still feeling shocked and low from how she treated me. Her body language was shocking, folded arms looking down her nose at me, and even a few smirks when going through my notes. I even took my daughter in with me who also witnessed this. I’m not sure what her issue was but she clearly had one. I told her my symptoms, not one check was made. When leaving the room she never even said goodbye.. The most rude doctor I’ve ever seen in my life.. My only support network and I feel totally let down. I will no longer book any future appointments, and if I need help I will go to primary care. I have put in a written complaint about this matter.
Just because I have a long medical history, I still have feelings and expect to be treated fairly. Chronic pain is no joke!!

Sarah B.

1/5

I’ve had several bad experiences with this practice and today was the last straw. I have now moved doctors because of the poor level of service.
What used to be a very good practice has now changed since covid and has gradually got worse.
They do not care about their patients whatsoever. If I could give zero stars I would.
Receptionists think they’re above anyone else and speak to you as though you’re something they have just trodden in.
Dr Moore is the worst doctor at the practice. I took my little girl in to be checked over and she was in her room for less than 30 seconds before sending us on our way. Almost laughing in our faces like we were over worried parents and my concerns were dismissed. Not understanding at all.
I had a serious health issue the beginning of 2023 which was missed completely and misdiagnosed by one of the doctors and I ended up in hospital with sepsis. I was seen by 3 doctors including Dr Moore (on the telephone) not sure how you are able to diagnose someone over the phone though, but as and when it suits the doctors they will suggest a phone call appointment. When I asked to speak with Dr Moore after I’d come out of hospital, as I wasn’t happy with being misdiagnosed, she was nicer than nice to me, which was completely out of character for her as she is usually very rude!
Avoid this practice like the plague!

Caro T.

5/5

My husband and I cannot rate our experiences with the doctors and the rest of the team at the practice highly enough. We enjoy the fact that most of whatever you need doing can be done via the NHS app and although we don’t visit the doctors very often, when we have, we have been impressed by their standard of care and efficiency.