The Witterings Medical Centre - Chichester

Lara Bouchier

Trying to make an appointment is an absolute shambles. I called at 8.30am and was 7th in queue, when it got to me the call went quiet and I was cut off, apparently the computers crashed this morning. When I redialed I was then 24th in the queue. The receptionist who answered was absolutely marvelous and I would give her 10/10, however Witterings Medical Center only gets a 1 star. There's only 1 paramedic, 1 prescribing nurse and 1 duty doctor available today. I believe the medical center has over 13,00 patients. With all the new houses being built in the area it will become even harder to get through or get an appointment. Any new patients should take this all into consideration. E-consult wasn't available and apparently is only available when they have the doctors. Getting an appointment took 45 minutes (I know I was lucky and feel very blessed) even though there was 4 receptionist answering calls this morning.

Jenny Donnelly

Absolutely awful experience. We were running late for an appointment due to being stuck behind a hedge trimming tractor. I called to tell them and spoke to a lovely woman. When we got to the surgery we had to queue up for about 5 minutes, it took the atrociously rude receptionist a few minutes just to even find the appointment, then she said the GP won't see us because we were 20 minutes late. We were only 19 minutes late at that point, 5 of which were in their queue.
God I've never met such a rude receptionist at a GP. I will be switching the whole family over to somewhere else.

Amy Kelly

Absolutely amazing doctors surgery, never had a issue making or getting an appointment. All members of staff have been friendly, helpful and understanding.

As a large household with many health issues we have had nothing but the best care since registering at this practice.

evil alien

Great surgery,always helpful,very quick to answer the phones,been with them for over ten years and always speak very highly of them.

Joseph Grace

Amazing service.
Needed antibiotics for an infection, went into the centre and the receptionist straight away sent me a link to attach a photo. Within 2 hr a nurse had reviewed it and prescribed antibiotics, these also had alsready been sent to the pharmacy.
In, prescribed and medication collected within 2.5 hrs, incredibly speedy!

Karen Tross Youle

I have received nothing but excellent care at this wonderful surgery. In very pressing times with Covid, doctors have called me at home on the day they said they would, and when I have needed to see a doctor they have been very kind, thorough and professional. The staff on the desk have been very helpful and efficient. I’m a retired practice nurse so I completely understand the pressures they are under. Five stars from me!

lorraine collins

I cannot thank the reception staff and doctors for going above and beyond for my darling grandson who has been diagnosed with Scarlett fever ?
After exhausting all chemists/pharmacies and anyone else we thought could help us with getting the medicine that had been prescribed for him, after two days of searching the wonderful staff located and took his prescription and then called to let us know when/where and what time we could collect it!!!
Absolutely overwhelmed with all of their help and advice!!!
Many many thanks from a very grateful nanny ?

Y Y

Terrible receptionists, giving bad advice and dissuading whenever I call up. Dr Tunnicliffe is awful, the rest of the other doctors have been good when I’ve been lucky enough to see them, since it is near impossible to get an appointment either through the bad appointment structure or receptionists going beyond their job title and being condescending. I even think they’ve started writing their own 5/5 reviews to counteract the countless 1 star reviews. Be wary.