Navigo - Grimsby

Address: 3-7 Brighowgate, Grimsby DN32 0QE, United Kingdom.
Phone: 1472256256.
Website: navigocare.co.uk
Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 47 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Navigo

☎️1472256256

⏰ Open Hours of Navigo

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Overview of Navigo

Navigo, located at 3-7 Brighowgate, Grimsby DN32 0QE, United Kingdom, offers specialized mental health services to the community. With a contact number 1472256256, potential clients can reach out for assistance. Their online presence is maintained through the website navigocare.co.uk, which serves as a valuable resource for more detailed information.

Location and Accessibility

Navigo is conveniently situated in the heart of Grimsby, ensuring ease of access for those seeking their mental health support services. The establishment prides itself on being wheelchair accessible, with features including an accessible entrance, parking lot, and restroom fully equipped to accommodate individuals with mobility needs. This commitment to inclusivity makes Navigo a welcoming choice for all clients.

Services and Specialties

Specializing in mental health services, Navigo stands out as a vital resource for individuals navigating the complexities of mental wellness. The staff, exemplified by the commendable support given to a local client with mental health issues, is known for its patience and friendliness. Such personal touches enhance the overall experience and underscore the facility's dedication to client care.

Opinions and Reviews

Navigo has garnered a modest number of reviews on Google My Business, with an average opinion score of 2.3/5. While reviews are limited, the positive anecdote of a client receiving exceptional help from a staff member named Nicki highlights the personalized care Navigo offers. This story, along with others, suggests that while Navigo may not excel in all areas, it excels in providing compassionate and attentive mental health support.

Recommendation

For those in need of mental health support in Grimsby, Navigo presents a promising option. Despite the average rating, the personal stories shared reflect a level of service that can make a significant difference in someone's life. To get more detailed information, explore their website at navigocare.co.uk. Contact them directly through their phone number or visit their location at the accessible address provided. Don't hesitate to reach out for the support you deserve. Navigo's commitment to accessibility and patient care means they might just be the right help you need.

Remember, seeking help is a brave step, and Navigo appears ready to provide that support in a welcoming and accommodating environment. Your mental health journey deserves the best care, and Navigo seems eager to offer it.

👍 Reviews of Navigo

Rushy 9.

5/5

Hi, I'm leaving a review as I went to Tukes in Grimsby for help in doing my household support fund application. The lady Nicki who helped me was brilliant, as I suffer with some mental health problems I couldn't do the form myself. She was so patient and friendly in helping me. And she rang me the next day to let me know I'd got it. She's a absolute diamond and I'm very grateful. Thank you Nicki

Andrew

1/5

its a descrace i asume sosical seirvis are involedas are cousil defonatly tax pays money. some people gett payed alot of money doing nothing at all fac,willing to meet.pupliclicy on radio news to any one who is on payroll

John H.

1/5

I was sent here after seeing a specialist at scartho medical who diagnosed me with depression and PTSD after years of mental struggle and my sisters suicide.
After attending 2 assesment sessions and 4 sessions in preparation for EMDR I haven't heard from them since. I was sent 2 pages of A4 paper in the post with dot to dot exercise on them.
Complete joke in my opinion, maybe you receive better service as a woman, I don't know. I would go private or find an alternative if possible. It shouldn't be this hard to seek help and treatment.

Tom L.

1/5

Shocking place absolutely useless have received zero help after litteraly been in begging for some help , workers keep quitting so left months with no one and then instead of telling you the worker dealing with you has quit they just send a letter out saying they no longer are going to be helping you, absolute waste of a service and more likely to send people the other way they help them,,, update finally got hold of them after weeks of not been able to get on phone with anyone only to be told even though I received zero help from anyone and was lied to by care worker , that they still was cancelling all services ,

Richard W. L.

1/5

Didn't think I'd post a negative review about these but after careful consideration I feel it's prudent too.
Been with the CMHT for a while 2 years medicated , because I suffer from high blood pressure unable to take meds and therefore according to them I'm not eligible to be under their service anymore and no meds provided now. Considering depression and anxiety is diagnosed. Suspected bipolar and pycosis which they gave me meds for also, they've said no diagnosis so sorry no help go back to GP and try talking therapies. I think once you email and complain about them more than once they do anything to get shut of you I truly do, not only that it affects any disability benefits you may be on because of their disowning you basically..
Nice one thanks Navigo !

Mark B.

1/5

Just cruel disorganised and incompetent.
My wife and I are awaiting a diagnosis for some form of dementia. They are happy to discuss platitudes but cannot action an appointment after a CT report they received but constantly forget about. This is a living nightmare to which there appear to be no end. My wife is the patient with memory issues so the blame is based on her forgetting. Can it get more cruel? UPDATE. I have been promised 3 times information to help. Each time these promises have been broken. If you deal with this organisation ask for things in writing, they commit and do not deliver they will of course explain its your fault. Stay strong and go public and be mindful of the systemic games they play when you need them most. Is this do least harm?

L D.

1/5

I was assessed and was talking to a friendly lady, she told me I will have to wait up to 3 months for a counsellor to get in touch as I struggle with agoraphobia, anxiety and depression. Someone got in touch they were a cognitive behavioural therapist, after 3 phone calls he fobs me off and tries to tell me to go to someone else and closes the case. Now I feel worse than ever. It’s a stupid service that doesn’t actually help. Won't help and ignore the patients needs.

tariq S.

5/5

I do miss miss this place I was discharged for not listen and lying don't do what I did these people actually get your there there good people there treat them with respect its worth it I burnt a good bridge there.
Tariq