mydentist, Pontefract Road, Barnsley - Barnsley

Tracy P.

I am certainly not a dentist lover but i needed some treatment and managed to get a NHS appointment at this dentist. I explained to the dentist how nervous and anxious i was, terrified is the word!!!!! Throughout my treatment everything was explained and was also shown the utensils she was going to use she kept giving words of encouragement and was very patient with me, I want to thank you for making me believe in Dentists again 😊 Thank you. Thank you

Rob B.

Dr Cristina Michiu (upstairs) is undoubtably the best dentist I've ever had. I've been a customer (and my wife) for many years here and not once have I (or my family) had any problems after her procedures.

The staff are caring & polite, there is no messing around & I've had no pain ever after treatment (that includes many fillings, 3 root canals & more). Cristina is even that good, that I can say I've almost never felt any pain during treatment, that's without injections too.

Val W.

Excellent care and treatment. I attended here from another surgery of My Dentist for required dental procedures and I was made very welcome, comfortable and felt very confident about the treatment I was given.
All the staff were very reassuring and friendly. A great team !!!

Binny

Visted my dentist Friday 24th May 24, great welcome from reception staff.Had my appointment with Kristina she was so professional at showing me my xrays and explaining what I needed to do to get back on track with hygiene routine and also she gave me the airflow clean which is amazing....hopefully in 3 months when I go back she will see a difference my oral hygiene is.Highly recommend this dental practice.

sadaf G.

Phoned to make an app with a dentist for my mum weeks ago only for her to arrive today and the receptionist turn her away because “someone rang to cancel yesterday” we obviously had not received a cancellation confirmation by text or email!

No one has all of her personal details to be able to pass the DPA to cancel anything.

The nurse on the phone who sounded fed up & confused said the person who cancelled this on the system was not in today and she doesn’t know anything or can’t do anything about it other than the fact shes booked another app & wrote on the system if another cancellation call is made the office will call the number on the system to confirm this.

I would like to know what will be done about the clear DPA breach? Apparently none of the calls are recorded & they’re unable to find the number that called, so this has been either done on purpose by someone in the office or it would have been a clear breach of data protection both of which need to be rectified by someone other than receptionists as they’ve said they can’t do anything.

charles M.

Had an appointment today 2 extractions, a filling and polish I can honestly say this is the best dental treatment I have had ( am 60+) I had to wait for the appointment a while but can only be expected at the present health issues. My health safety was a no1 priority at the clinic. Well done Mydentist (Lunwood)

Lorraine W.

I have been very nervous about visiting the dentist after many years of not having one. Really pleasant receptionist on both visits, the dentist and her assistant calmed me down and the time flew by. I have had so many procedures carried out on my teeth and gums since childhood that I honestly dreaded my visits but after this I will keep going. 😁🦷

Joseph N.

About as useful as a chocolate teapot. I was referred by 111 as I had chipped my tooth, and they asked for a photo of the tooth to assess. I was willing but asked what would happen as a result of a dentist reviewing it. I was told no face to face appointments were possible, even in an emergency, and nothing would be done. I feel the level of care was very poor. Reception also disclosed to me that they are unlikely to open as they cannot afford PPE at this time, which she then blamed on shortages... I have found so many businesses like this are using Covid-19 as an excuse to be bone idle and do very little, while still on full pay.