Lonsdale Medical Centre (Tunbridge Wells) - Tunbridge Wells

Introduction to Lonsdale Medical Centre

Located at 1 Clanricarde Gardens, Tunbridge Wells TN1 1PE, United Kingdom, Lonsdale Medical Centre stands as a cornerstone of healthcare in the Tunbridge Wells area. This medical facility is easily reachable, offering wheelchair accessibility through a designated entrance, parking, and restrooms, ensuring a comfortable experience for all patients, including those with mobility issues. The contact number 1892530329 is readily available for anyone needing immediate assistance or to schedule an appointment.

Key Features and Services

The centre specializes in providing medical services, with doctors available to address a wide range of health concerns. While the specific specialties may vary, patients can expect comprehensive care tailored to individual needs. The clinic's commitment to inclusivity is evident in its wheelchair-accessible facilities, making healthcare accessible to everyone.

Patient Reviews and Experience

The quality of care at Lonsdale Medical Centre is well-regarded, as evidenced by the 53 reviews on Google My Business. Many patients have highlighted the efficiency and friendliness of the staff, praising the centre for handling concerns with speed and care. One heartwarming review reflects the dedication of the staff, mentioning the ability to submit feedback early in the day, showcasing the center's flexibility and patient-centric approach.

Another notable point is the center's consistent positive experience over the years, with patients noting the patience, friendliness, and promptness of the medical team. It's clear that the staff at Lonsdale Medical Centre are highly valued and appreciated by their patients, to the extent that some feel they deserve recognition beyond their professional roles.

Recommendation and Contact Information

For anyone in need of medical care in Tunbridge Wells, Lonsdale Medical Centre is highly recommended. Their dedication to providing first-class service is readily apparent from the reviews and the accessible facilities they offer. To schedule an appointment or learn more about their services, patients are encouraged to visit their website at lonsdalemedicalcentre-kent.nhs.uk. This site serves as a valuable resource for understanding the centre's offerings and for contacting them directly.

👍 Reviews of Lonsdale Medical Centre (Tunbridge Wells)

Nick R.

5/5

Anima allowed me to submit a response at 7.30am for my son (before I had to leave for work). Had an appointment with the nurse 1 hour later and everything was dealt with very quickly and efficiently. Thanks to all the hardworking NHS staff at Lonsdale for providing such a first class service for my family.

Jennifer B.

5/5

Been using this practice for 5 years and have only had positive experiences. Everyone is patient, friendly and I feel I get promptly seen to. I appreciate the time they've given me and feel they all deserve a medal!

A A.

5/5

I have been a patient here for 8 years and always very good.
I had an ECG last week and the Nurse Helen was lovely.
All the Doctors I have seen have been amazing and explain everything so well.
Thank you, we are all very lucky to have such a great team!

Lavinia P.

5/5

Great GP, always able to support with same day appointment, friendly receptionist, never rude when I call and very helpful. I've only seen 1 doctor personality but she is always very helpful to the extent of her jobs, just a friendly reminder for those with extremely high expectations that GPs are not specialist, their job is to spot abnormalities and provide a reference to a specialist for further support. Furthermore, if you ever require blood tests, you can have this doen here, no need to travel to a different location and the appointments and results have a very quick turnover. Thanks.

Miles G.

1/5

Major surgery 6 days ago, was only given 4 days painkillers. Filled out the absurd enima booking system (for a prescription) at 9.30 this morning. Guess what - still being processed. Was told by surgeon to only use 30/500 cocodmal for which one needs a prescription. In despair I called the hospital and they told me, much to my disdain, had to go through Lonsdale. I knew this would happen. Disappointing and unecessary levels of pain.

dr G. W.

4/5

In my experience of taking a child relative to this surgery, Dr Derrick stood out as a thorough GP who clearly enjoys his work and has a great bedside manner. On each of the four occasions I have visited (as a carer - I am not on their list myself) the reception staff have been friendly and efficient, once I had got through on the phone, with no problems getting a timely appointment for a pre-school child. On the downside, the reception area is extremely small with zero privacy and there is a massive steep straight staircase - with a stairlift - that patients need to scale to get to most of the consultation rooms (the house is a Victorian mansion, not purpose-built, but even so...) Also, there have been a couple of occasions where prescriptions were not received by the pharmacy and had to be chased up. Finally, compared to the excellent Dr Derrick, it was noticeable that the other three clinicians we saw were some way behind in terms of listening skills and building a rapport. I am not planning to register here myself, but I am happy for my family members to continue to use the services on offer.

Z H.

1/5

appalling - my daughter has been ill for over a year and they have no definite answer. She was told today on the phone (her in house appointment was cancelled) that her blood tests show she might, maybe have Gilberts syndrome and that its inherited. Go Look it up.
No guidance was given or that they would monitor the situation. This surgery was brilliant years ago but I'm afraid the core value of care is now out the window. Go look it up if you're ill, ask Dr. Google ! Outrageous.

Marion C.

4/5

I've been with this practice for about 18 months and have had, overall, a positive experience. When I've needed hospital referrals it's been dealt with really quickly and efficiently, appointments are relatively easy to come by, and - the thing that impresses me most - I've pretty much always seen the doctor/nurse right on time. Not everyone there is the friendliest or most approachable, though I guess I'm not there for coffee and a chat, but as a surgery they certainly get the job done.