Barchester - Westlake House Care Home - Horsham

Barchester - Westlake House Care Home is a highly regarded nursing home located at Pondtail Rd, Horsham RH12 5EZ, United Kingdom. The home can be contacted at 1403618406 and their website is available at barchester.com.

Westlake House Care Home specializes in nursing home care, providing a safe and comfortable environment for residents. The home is wheelchair-accessible, with a wheelchair-accessible car park, entrance, seating, and toilet facilities, ensuring that all residents and visitors can move around with ease.

The home has received 47 reviews on Google My Business, with an impressive average rating of 4.8/5. This is a testament to the high-quality care and support provided by the dedicated staff at Westlake House Care Home.

When considering a nursing home for yourself or a loved one, there are several factors to take into account. Location is an important consideration, and Westlake House Care Home is conveniently located in Horsham, with easy access to local amenities and transport links. The home's wheelchair-accessible facilities are also an important consideration for those with mobility issues.

The home's specialization in nursing home care is another key factor to consider. Westlake House Care Home provides a high level of care and support to residents, ensuring that they receive the medical attention and personal care that they need.

When researching nursing homes, it is also important to consider the opinions of other residents and their families. The high average rating of 4.8/5 for Westlake House Care Home is a positive indicator of the level of care and support provided by the home.

Reviews of Barchester - Westlake House Care Home

Sue Witchell

5/5

Dad has been with Westlake since November 2023. We were all impressed with the facilities and activities. The team are very friendly and always find the time for a chat and a laugh.
Tea, coffee, cakes and biscuits are available for everyone visiting and Dad particularly enjoys his wine with lunch.
Dentist, hairdresser & podiatrist visit regular as do the local GP community as required.
As a family we feel that Dad is in a safe environment well looked after.

boothie

5/5

We are a day centre (Strawford). we attend Westlake House once a week volunteering alongside Cameron the activity coordinator. We all love our visits and helping out with the exercise session and assisting with the residents and having a good chat. Westlake House is a lovely place. All the staff are welcoming and always happy to see us .Cameron is great, our guys really enjoy being part of the session and Cameron is both professional, friendly, and compationate and does a fantastic job! Hope Westlake enjoy our company as much as we do theirs.

Christian Reston

5/5

Westlake is a fantastic care home. All of the staff are kind and caring, nothing is too much trouble for them. The food provided is first class.
A great care home highly recommended.

Suzie Ooi

5/5

We chose Westlake for mum, initially for respite care following a hospital stay. She has now been a permanent resident for two years and during this time, her physical heath has been transformed. Staff have shown a consistent, person centred and empathic approach to managing all aspects of mum’s care. From accommodating her special diet, easy access to multi agency support from the wider community NHS team, including community mental health support, community matron, audiologist and optician. There is a holistic focus on wellbeing and mum really enjoys her hairdresser, manicurist, chiropody, spa sessions and daily entertainment [especially visits from musicians and singers]. The Westlake team have made day to day living much more achievable and enjoyable for mum and have brought much needed peace of mind to the whole family, as well as a quality of life for mum, that we just couldn’t achieve at home. From my very first visit, I observed healthy interactions between the whole staff team and residents, speaking to each of them with kindness and as individuals. There is always a friendly welcome and staff always have time to talk about mum’s care. Most importantly, mum feels cared for and looks forward to each day.

Danielle Dickenson

5/5

Westlake House refer people to me for Physiotherapy so I visit the home often. The staff team is amazing - always helpful and knowledgeable - and help support the residents with any mobility / movement needs. This ensures that they make good progress. All the residents appear happy at Westlake and there is a lovely atmosphere at the home. They often put on regular activities aimed to increase and maintain independence and also improve memory and cognition. I would highly recommend Westlake for anyone looking for a home for their loved-one.

Andrea Collovatti

5/5

My dad was at Westlake House. All the staff who looked after him where wonderful and always had a smile in their faces. Coming here to see my dad brightened my day, even on the very last moments. The home was always clean and there was a good smell from the moment I came in to the moment I left.
My dad always said he liked the food and was very happy “meeting with the other chaps lunch”.
Thank for for everything to Westlake and all the people who looked after my dad.

Jane Winter

5/5

My husband was in respite care at Westlake for two weeks, and during his stay both of us were made to feel very welcome. They provided a home from home experience, the food is wonderful, everywhere is extremely clean and bright. I cannot fault the staff, they are extremely professional, caring, friendly and understanding. Thank you to the staff at Westlake for their care of my husband during his stay. I would definitely recommend .

lari furtado

5/5

I'm a professional visiting Westlake care Home for now the last 5 years. The staff are very helpful and always courteous.