Solihull Healthcare Partnership - Solihull

Solihull Healthcare Partnership is an association/organization located at Grove Surgery, 3 Grove Rd, Solihull B91 2AG, United Kingdom. The partnership can be reached at Phone: 1217051105. For those who prefer to explore their options online, the partnership has a website available at solihullhealthcarepartnership.nhs.uk.

When it comes to accessibility, Solihull Healthcare Partnership has got you covered. The location has a wheelchair accessible entrance and parking lot, making it easy for everyone to access their services.

According to Google My Business, Solihull Healthcare Partnership has received 137 reviews. However, the average opinion rating is 1.7/5. While this may seem low, it's important to remember that every individual's experience is unique and may not reflect the quality of care provided by the partnership as a whole.

At Solihull Healthcare Partnership, they prioritize the health and well-being of their patients. With a focus on providing high-quality care, the partnership is dedicated to meeting the needs of their community.

If you're looking for a healthcare provider that puts your needs first, Solihull Healthcare Partnership is a great option to consider. With their accessible location, commitment to quality care, and convenient online resources, they make it easy to get the care you need.

To learn more about Solihull Healthcare Partnership and the services they offer, be sure to check out their website at solihullhealthcarepartnership.nhs.uk. Don't hesitate to reach out with any questions or concerns – the partnership is always here to help.

Reviews of Solihull Healthcare Partnership

Ranjana Parmar

1/5

If there was a Zero I would put a zero - reasons
- almost impossible to get an appointment.
- Does the service (Dr Bhandal) really believe that by calling people who pick up the phone ( when you eventually get through) “care navigators” improves the services? All they do is say how they cannot give an appointment. Call them “telephone receptionist” as this is what they are!
- The surgery is happy to send you texts for various vaccinations they offer because this will generate extra income but does not provide basic service. Vaccinations can be obtained from pharmacies so use those.

Sunita S

2/5

Booking an appt is a nightmare,booking pre prescription is a nightmare as the design of website is a hideous, why make it difficult for patients,what is SHP POINT.
REMEMBER PATIENTS COMES FRIST,THATS NHS LAW.

Martin Doole

1/5

Can never ever get an appointment and even when they answer they make you explain everything in detail to say sorry can’t help you!! Ridiculous, if I ever manage to get an appointment it’s the quick in and out surely what are the doctors doing all day?

Demi Rose

1/5

Absolutely the worst service possible turned my child away wouldn’t even listen to new symptoms staff members who absolutely have no manners who take the calls just useless

L Beagle

1/5

The worst call handling service ever!! Poorly trained staff with no manners, care or help. Tried 3 days for a doctors appointment to be told every day try tomorrow. Then I was told go on line to Solihull health partnership and book an e-consult , great but can’t see how you do this and it says it’s not for anything bar colds! The last day I explained my UTI is getting worse and was told if you can’t get an appointment just go to A&E! Awful service, worth moving house to avoid this badly managed service!! I paid the Buzz doctor in the end and treated same day with amazing service!!

Georgia Fraser

1/5

It's impossible to get through to the receptionist to even book an appointment! I have been trying since 8am to making an appointment for my unwell baby and still at half 9 they are at capacity on the telephone that I can't even join the queue to wait to speak to someone! I think it is horrendous they do not have a separate option to state that you are calling for a child under 5. When you walk into a surgery to try and make an appointment the staff are disgustingly rude! Solihull health partnership seriously needs to go under inspection. It is massively failing.

Peter Naughton

5/5

Had three days of visits to the SHP, at the Jacey Practice, plus Grove Road, & Blossomfields Road, all were excellent, polite, plus checked me, and cover whatever treatment required, well done, very grateful ?

Justine Moseley

1/5

Awful experience! I ordered a repeat prescription on the NHS app, heard nothing for a month so I called up for an update. I was told my prescription was at the pharmacy, only to get to the pharmacy and get told the prescription was discontinued. I then called up to book an appointment to get alternative medication. At my appointment the doctor inferred there was never a stock issue. The doctor also made me feel like I wasted her time and implied that I should have seen a nurse instead. I came out the appointment feeling frustrated at how condescending and dismissive the doctor was. This is not my first bad experience with SHP.