St Saviours Surgery - Malvern

St Saviours Surgery, located at Address: Merick Rd, Malvern WR14 1DD, United Kingdom, is a medical facility that specializes in Doctor services. They can be reached at Phone: 1684572323 and have a website available at stsaviourssurgery.co.uk.

This surgery has several accessibility features, including a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for people with mobility issues to access their services. They also have restrooms available for use.

Reviews and Reputation

St Saviours Surgery has received 38 reviews on Google My Business, with an average opinion of 3.8/5. Some reviewers have noted issues with bullying and a lack of respect for patients, their choices, and their privacy. Additionally, some receptionists have been described as rude and uncaring, causing delays in medication and prescription requests. The surgery has been described as stressful and chaotic.

Recommendation

Despite the negative reviews, St Saviours Surgery remains a medical facility that provides Doctor services. If you are in need of medical attention and are considering this surgery, it is recommended to contact them through their website or by phone to inquire about their services and policies. It is important to prioritize your health and seek medical care when needed, even if there are negative reviews about a particular facility.

Remember, every person's experience is unique and it is important to make an informed decision based on your own research and needs. Don't let negative reviews deter you from seeking medical attention, but rather use them as a tool to ask informed questions and make the best decision for your health.

Contact St Saviours Surgery today to learn more about their services and how they can help you.

👍 Reviews of St Saviours Surgery

E J

3/5

I agree with other reviews…. Awful signs of bullying and lack of respect for patients, their choices and their privacy at this surgery.
Some of the receptions are very rude and don’t seem to realise they are there to help poorly and vulnerable people. Prescription requests missed or misread causing delays in medication. Stressful and chaotic.

Traci Bunn

5/5

Had such a lovely appointment with nurse Nina last week. She was so efficient, thorough and covered a lot in the time she had booked, whilst making me feel very important, as well as at ease.
Have seen Katherine too previously who is equally a great nurse. Thank you for your care! I appreciate your professionalism as well as your manner 😊

Imogen

1/5

if i could give zero stars, i would!!!!!!!
my dad was diagnosed with laryngitis at this doctors for almost a year, when in actual fact he had cancerous tumors growing in his throat. my dad passed on 05/06/24. maybe with a bit more care and consideration, it would have been caught sooner, and his outcome may have been different. but unfortunately, i lay the blame completely on this surgery.

Elrik Rolle

1/5

Extremely slow at anything admin related. Actual medical service is fine, but would still recommend going to a different practice if possible.

Lauren Griffiths

5/5

Best surgery by far! The drs are brilliant, especially Dr Nash! Always had very positive experiences with all reception staff, nothing is ever too much trouble for them and have never failed to book me an appointment wether that’s on the day or for the future.

Ross Golightly

5/5

Despite the narrative of not being able to get appointments you hear about all the time from people or in the media. I have consistently been able to get a same day appointment when I have called, receptionists on phone are polite and professional. Easy parking and easy to navigate appointment check in machine, and spacious clean waiting room. Recommend the surgery to anyone in the area.

Josh Middlebrook

1/5

My partner has a repeat prescription with this practice and on multiple occasions it has been delivered late causing gaps in the medication - this is specifically should be avoided on this medication. 3 times now this has happened and in this final instance we have made multiple phone calls, each time being assured immediate dispatch only to find this has not been done. Currently we are out of medication with no assurances so I therefore must strongly advise people against using this practice.

M L

5/5

I've had a very good experience with this surgery. When comparing this surgery with other ones out of the area, they score highly in my eyes and I believe they're doing their very best in a changing NHS landscape.