Unity Healthcare - Haverhill

Address: Greenfields Way, Haverhill CB9 8LU, United Kingdom.
Phone: 1440841300.
Website: unityhealthcare.org.uk
Specialties: Medical clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Unity Healthcare

Unity Healthcare Greenfields Way, Haverhill CB9 8LU, United Kingdom

⏰ Open Hours of Unity Healthcare

  • Monday: 8 am–6:30 pm
  • Tuesday: 8 am–6:30 pm
  • Wednesday: 8 am–6:30 pm
  • Thursday: 8 am–6:30 pm
  • Friday: 8 am–6:30 pm
  • Saturday: Closed
  • Sunday: Closed

Unity Healthcare, located at Address: Greenfields Way, Haverhill CB9 8LU, United Kingdom, is a medical clinic that provides healthcare services to the community. You can easily reach them by phone at Phone: 1440841300. Their website, Website: unityhealthcare.org.uk, offers additional information about their services, team, and contact details.

Unity Healthcare has several accessibility features, including a Wheelchair-accessible car park, Wheelchair-accessible entrance, and Wheelchair-accessible toilet. Additionally, they have Toilets available for all patients and visitors. These amenities make it easier for individuals with mobility challenges to access and utilize their facilities.

When considering healthcare providers, it's essential to review patient opinions. Unity Healthcare has received 71 reviews on Google My Business. The Average opinion: 1.9/5 indicates that there is room for improvement in their services. However, it is crucial to consider individual experiences and needs when evaluating the suitability of a healthcare provider.

👍 Reviews of Unity Healthcare

Unity Healthcare - Haverhill
Mada Amma
1/5

Totally don't recommend. Try and find another surgery
Rude receptionists, those ladies would shout at me and tell me to lie in e-consult. As a pregnant woman, they took 2 weeks to check urinal infection and lied to me that it was nothing.
I went to go with severe pain in the right side, after long wait and again, rude reception ladies I saw a doctor. I told him all the symptoms, he didn't checked anything, told me that if I eat I am fine and I need to lie on both sides of the bad. Few days later I started to bleed... again, I am pregnant. After, I found out that I have serious liver problems, only because I had to go to emergencies due to a bleeding.
Oh, plus, I actually had a urinal infection and because they lied it got worst.
Be careful with those.
Awful experiences
Hope the right people see this

Unity Healthcare - Haverhill
Rosemary
1/5

Terrible service from a doctor's. Rude receptionists. Rang and said 111 had advised I ask for home visit so ring and use option if you want a home visit ring before 10am. I phoned at 8.10 explained what I had been told and receptionist said 111 don't know how we work and shouldn't have told me that. Said fill in econsult told her I had done that and when I answered a question it said you need to speak to someone today. Bearing in mind I had something popped in my knee and was struggling to get about. Receptionist then told yI hadn't filled in correctly and to go back and she would help me fill it in. Made me feel I was totally wasting my time. I then had to fill in another econsult and lie so I could get it finished. 36 hrs later got a call to say you need to go to A&E.

Unity Healthcare - Haverhill
Mark Butler
1/5

Shocking! The receptionists are very unprofessional and extremely rude. I waited nearly 2 weeks for a fit note for work and they constantly get prescriptions wrong. The place needs shutting down.

Unity Healthcare - Haverhill
Carole Wright
5/5

I can’t give less than 5 star ! I rang at 8 o clock yesterday morning the doctor rang me at 8.45 and had appointment at 9.15 ! Thank you to kind receptionists and understanding doctor when I needed some help!

Unity Healthcare - Haverhill
Lou Whit
5/5

Always had really efficient service from
Surgery. E consult is so convenient and usually hear back same day with apointment same day if needed or in reasonable timeframe if not. Proactive pharmacist

Unity Healthcare - Haverhill
Jonathan Coe
1/5

This is a terrible private organisation. A far cry from the much easier access to GPs the town enjoyed just a few years ago before Unity took over the running of the towns surgeries. You cannot get anywhere over the phone. They insist on patients filling out the dreaded 'econsult' online. Internet access should not be a condition of receiving healthcare. Even when you play by the rules the reply is often late. Even if you select the phone call option, they fob you off with an email. The treatment is inconsistent depending on which staff member deals with your issue. It's just awful how they cause so many people a lot more extra stress and suffering on top of health issues.

Unity Healthcare - Haverhill
Abdul Wahid
1/5

Receptionist staff needs more training as they are upto no good over the phone. They don't know how to give customers right information and right time and then argue on the top of it. They spoiled my day and made me upset over their own mistake.
I have attached all the issue I been through.
At the end I would say there is no good surgery in haverhill at all. Very Disappointed

Unity Healthcare - Haverhill
P P
1/5

I have suffered with nausea, dizziness, pain, headaches, panic attacks, trouble leaving the house, insomnia and other symptoms for years only to be ignored, dismissed and made to feel I am an inconvenience for who knows what reason. For months I have only managed to eat a sandwich a day, now only half a wrap, which I have to force down so I don’t actually collapse, only for it to try to come straight away back up my throat. Im weak, exhausted shaky. Lost a lot of weight too. I have also been rushed out of one female drs office when I hadn’t even finished telling her everything that was going on. At the time I was asking how you tell panic attack symptoms from heart attack symptoms, a valid question in my circumstances, she was basically telling me you don’t while holding the door open for me to leave. Mental health is a joke being told to go to councillors again, when my last councillor told me I would need to pay privately for the kind of in-depth therapy I need. To which whoever the rude female dr was said, that’s not true so basically calling me a liar. I was told that me trying to distract myself when I’m struggling, ie count trees that kind of thing to help me was wrong Well that’s what your surgery told me to do in the first place. So after that counselling was done it had just brought everything that has ever had a negative effect on me to the surface again and then I was left to deal with that on my own as my time allocated sessions were over, I can’t afford private. And I don’t want to go over everything again with multiple strangers when they know my history at the Clements. I contacted for mental health again, which I might add takes me a long time for me to do because of how I’m treated. I wanted to ask for a medication change as I had been on my meds for years and I know you can get to a point where it’s not working properly for you. But what they then realised was they had put me on a dangerous amount of medication over the years, so when they realised this she led me to believe they were weaning me off all my meds to change them. I might add this was the first time I have ever asked for my meds to be changed. What they actually did was took me off some medication, not all, and then refused to change or add anything else because I won’t go to counselling. Also bringing up medical issues from 25-30 years ago! I really do not understand what that has to do with anything going on with me now it’s completely unrelated. Also another doctor asked me what medication I wanted? My reply was I don’t know I’m not the doctor you are, his response was, exactly. Great response. The fact being, yes I’m on high dose meds, but my argument is that I know there are lots of different types of medications out there that could potentially help me and I’m being denied the help.Obviously this had a detrimental effect on me. I have lost all confidence in all medical people now thanks to them. Which is now stopping me seeking medical care. Oh and I must not forget, when I phoned the surgery one time, because when doing an e consult it flashed up to phone the surgery because of my symptoms, the receptionist told me to change my answers until it let me complete the form, and to put everything in the first box as that is all the drs read. So to me anyone who looks at those e consult forms it looks like my symptoms are not as bad as they were. How is that the right way to fill in a medical help form

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