Jhoots Pharmacy Cottingham - Cottingham

Richard Rumford

They could only supply a small portion of my prescription after giving me false information about when they would have it. They then would not return my prescription details for me to collect at a different pharmacy as they would not be able to get the money for the small amount they did give me and refused and said its not possible for them to send my prescription to another pharmacy who could supply it. They are happy to let people suffer in a great deal of pain for their own financial gain. Absolutely disgusting service.

Ingvar Spencer

I went in today 20/10/2021, to collect an urgent prescription for my wife. The staff were under immense pressure. The queue was relentless. Just one person after another. The pharmacist and staff worked tirelessly and indeed cheerfully in spite of this and the very odd customer being unpleasant.
I cannot praise them highly enough for their professionalism and cheerfulness. The Company and we customers are lucky to have this team in the village.
Well done. You are appreciated.

Demi Ronan

Says it's open on Saturdays but it's not once been open on a Saturday since that chemist opened a few months ago. Basically you're buggered if you work Monday-friday as there's no way to get your prescription on a weekend as they don't open.

876brittany

The worst chemist you could ever go to . I am a care worker in cottingham and have to regularly come here to collect medication for my clients . I cannot even explain the amount of times they have messed this up . They can’t even put a label on a marchart . It’s against company policy to give out medication without the correct labels put onto the marchart , my client has had to go without because we are not allowed to give medication without the correct label . I shouldn’t have to check this as it is the chemist job to complete the mar chart .
The old woman with the blonde hair has a sour attitude and doesn’t know what she’s doing . Overall incredibly bad work ethic , poor standard and lack of care or dedication towards handing out medication and correct information . Every single staff member who works here should serious re-evaluate why they are working there and take a medication course on the importance of handing out medication .

Teresa Hope

I have used Lloyds Pharmacy in Cottingham for several years, yes at times had to wait but this was in the mist of Covid-19. The staff work really hard and always try their best to help often under very difficult circumstances. Please try and see how hard it is for the staff to remain professional when they have just be verbally abused by the last customer. They are only human. Be kind to each other.

Sarah Robinson

I recently went to get a prescription which you must order, as it is rarely kept in stock in any chemist. The team at Lloyds, especially Paula (I think that is her name!) went above and beyond for me. She even left the store to come to Boots with me and 'borrow' the prescription from them to release to me.

I have also collected some meds for my mother from here a few months ago. She was visiting from Scotland and again, this was no problem and the team could not have been more kind and helpful.

Thanks very much 🙂

Sharon claxton

Excellent customer service and very friendly they are going to do a search around the area for my medical

Laura

Need more staff on, I know due to covid a limit has to be but 4 staff isn't good. Disabled, elderly, adults with children waiting a long time. Tablet's aren't able to be done their and then people having to come back after 2pm. Saw two staff members with no masks on. No phone number to this place to ask a question that is needed so you have to stand tonask then feel like a fool to those behind who want medication.