Saracen Care - Cheltenham

Saracen Care, located at Address: 53-57 Rodney Rd, Cheltenham GL50 1HX, United Kingdom, is a well-known home health care service and nursing agency. They can be easily reached at Phone: 1242515162. The company's website, Website: saracencare.co.uk, provides detailed information about their services, mission, and values.

Saracen Care's specialties include home health care services and nursing agency, ensuring that patients receive the best care and attention within the comfort of their own homes. Their team of professional and compassionate caregivers is committed to delivering high-quality care tailored to each individual's unique needs and preferences.

One important feature of Saracen Care is their commitment to accessibility. They offer wheelchair accessible parking lot facilities, ensuring that patients and visitors can easily access their premises. This is just one example of how Saracen Care goes the extra mile to accommodate the needs of their clients.

To gain a better understanding of the company's reputation and the quality of their services, potential clients can consult online reviews. Saracen Care has 16 reviews on Google My Business, with an average rating of 2.8/5. While there is room for improvement, it is essential to consider each review's content and context to form a well-informed opinion.

Reviews of Saracen Care

Chief Boaten

1/5

The company does not cater to the needs of the clients. The staff is not trained enough to provide bespoke support that they claim to provide. I would not want another family to go through the same pain of chasing the company to make appropriate arrangements and baby feed the staff to meet the needs of the person requiring care and support.

Benjamin Fernandes

1/5

There is a barrier and lack of communication between the staff i.e. service providers and management which then affects the client as things are not run accordingly, disrupting the client’s routine. It was extremely difficult to get the company to find staff that would be best for the client and even then, the family had to teach/train the staff so that they could perform basic tasks to meet the needs of the client.

Romesa A

1/5

Poor quality of staff who are unable to meet the needs of the client. The staff would keep the client inside 24 hours and not take him outside. Lots of excuses to cover their poor performance. Would most definitely not recommend anyone to go by this company as it caused the client and their family a great amount of stress and inconvenience throughout their time with the client.

Eman Altaf

1/5

Lack of understanding of the client’s needs. Failure to tackle the concerns raised. Inability to fulfil the agreed plans between the company and the client. Extremely poor management of staff and poor management with the client. If you want to see your child with special needs suffer, this is the company to approach.

saba sab sabia

1/5

The staff provided does not meet the needs of the individual with caring needs. The company is not open to take on board feedback for the betterment of the person in need. Highly unprofessional with rude behaviour and continuous use of phones whilst on a shift. Unsupportive and incredibly poor management

Sarah Rainey

5/5

The staff team put the welfare of the people we support at the very heart of what they do. They have a supportive and approachable management team.

RAZA JALIP

1/5

Extremely unsupportive and unprofessional staff towards the client. Would never recommend anyone to leave their loving ones with them.

Mohammed raqeeb Ahraf

1/5

Extremely poor management of staff and very poor service given towards the client. Would never recommend to anyone